Mini U Storage
Self-storage facility in Vacaville, California
Google rating
4.8
Ratings counted
190
Are 1 or 2 star
3.2%Around typical
The rating breakdown
6 of the 190 ratings in Google’s published star breakdown for Mini U Storage are one or two star.
Against other listings in Vacaville
1.3 percentage points higher than the middle of the 10 listings in Vacaville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 174 | 91.6% | |
| 4 star | 7 | 3.7% | |
| 3 star | 3 | 1.6% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Mini U Storage at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Mini U Storage, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Mini U Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DO NOT rent here. My unit was broken into twice within 7 months. After the second incident, I was very disappointed with the lack of visible security measures and follow-up from management. I would strongly recommend renters carry their own insurance and carefully consider security before storing valuables here.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 28%
- Worked hard and fast2 · 11%
Counted across the 18 four and five star reviews we have read for Mini U Storage. A review can mention more than one thing.
In their own words
We recently signed up this month, turns out we get two additional months for free. Helps us sort things out with ease not feel rushed to get rid of our items. Definitely recommend it here. Staff is very friendly and quick, they get us the help we need every time.
Thank you so much to Christina at Mini U Storage! What a wonderful experience I just had renting the largest storage unit that they have which is a 10’x 30’! And I receive the first month’s storage rent for free! Bonus! I was looking around town to move all of my personal belongings from my house and everything from my welding company. I found the best rates and the best deals across town at Mini U Storage.
I rented a storage unit today at Mini U Storage from Christina. She was very professional and answered all my questions concerning renting a unit. She honored all online specials and explained everything in detail. I shopped around and their rates were the best. I highly recomment renting your unit from Mini U Storage and work with Christina who is very friendly and helpful!!
We had the best experience renting a unit from Christina today! She was so patient with my lateness and once we saw unit and decided we needed twice as big she helped us get the best bang for our buck! It’s also super helpful that they let …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly managers13
- friendly owners6
- discounts5
- welcoming atmosphere4
- gated3
- paperwork setup2
- unit sizes2
- unit access2
- clean unit2
- first month free2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory