Valley Relocation & Storage
Mover in Milpitas, California
Google rating
4.2
Ratings counted
17
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 17 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 10 | 58.8% | |
| 4 star | 5 | 29.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 11.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Valley Relocation & Storage, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Valley Relocation & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Worst delivery and pickup company I’ve done business with. Terrible organization, terrible logistics, terrible planning, terrible customer service and god awful management. Place is a total rip off. I’d never use this company again and would recommend people staying far far away
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 56%
- Turned up when they said2 · 22%
- Careful with belongings1 · 11%
- Worked hard and fast1 · 11%
Counted across the 9 four and five star reviews we have read for Valley Relocation & Storage. A review can mention more than one thing.
In their own words
Andrew helped us with a commercial move and we couldn't be happier or more impressed with both Andrew and Valley Relocation. Andrew took it on personally to make sure we had everything we needed when the time came to start packing up and even hand delivered some extra items on his off time. The crew that showed up to do the work was very professional and careful. Pricing was fair. We will definitely be using them again in the future. Thanks again Andrew and Team!
Valley Relocation movers did a great job moving my new fridge into my house. They were on time and professional. Working with Ron and Carrie has been a wonderful experience they made it possible to have the movers deliver on time and it was a seamless process too. I will recommend Valley Relocation to my friends & coworkers.
From the beginning, I received quick and personable service from both Andrew and Carrie. Moving an office is a large job and I when I voiced my concern and stresses, they both responded: "Whatever you need" "We got your back". They were …
“Our company engages Valley Relocation, Ron Roberson & Carrie Verdier exclusively in managing our Corporate & Bio Tech Move Projects in the surrounding Bay Area. Ron has many years of highly skilled relocation experience working within in a wide and diversified variety of business sectors. We have had consistent quality and success with the Valley Team over several years. They execute at a high level, providing top shelf service. I would recommend working with them on any Relocation Project”.
Appreciate the opportunity to be of service!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- packing advice3
- helpful crew3
- quick unloading2
- office2
- furniture2
What the company says about itself
Taken from Valley Relocation & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Office Move Site Survey Contact us Free Estimate Home / Milpitas Movers Milpitas Movers”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“Why Customers Trust Us with Their Move Since 1985, our commitment to making your move str”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- manta.comdirectory