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Deltona Movers

Mover in Deltona, Florida

Google rating

2.5

Ratings counted

13

Are 1 or 2 star

Not enough ratings

The rating breakdown

Google shows 13 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 8 of those are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
430.8%
4 star
17.7%
3 star
00%
2 star
17.7%
1 star
753.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Deltona Movers, counted by matching the words they used.

  • Damage to belongings2 · 25%
  • Items missing or never delivered1 · 13%
  • Late, delayed or a no-show1 · 13%
  • Belongings withheld over payment1 · 13%

Counted across the 8 one and two star reviews we have read for Deltona Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewSusan D.2 years ago
ABSOLUTELY TERRIBLE- NO HONESTY NO sense of RESPONSIBLITY- intentionally ripped a base off a TV NEVER SAID ANYTHING at arrival of move destination seen me the owner pick up the base that driver placed at the end of the truck and said NOTHING just turned around & loaded hand truck, (maybe-that is why they forgot to take the moving blanket and tape off) that WAS a 32 in tv- NEXT 42 in TV NOT secured in moving blanket and tape, that the movers are claiming that they did and charged us for., the screen to the 42 in tv…
1-star Google reviewKathrine C.6 years ago
Was scheduled for 9-10, morning of movers called to tell me they were running late and would be after 11. The day of, they insisted on CASH PAYMENT of our entire bill or payment via cashapp, including $33(!!!!!!) for a roll of tape. Also, $33 “deposit” to book was not credited to my bill. Not being comfortable with the idea of cashapp, my husband had to stop at multiple places to get cash because ATMs have a daily withdrawal limit.
1-star Google reviewLuis L.3 years ago
Show up 2.5 hours late with a truck full of trash. The owner hung up on me and now refuses to answer me. While in the phone he had no time to listen to what I was saying and constantly tried talking over me. SAVE YOUR TIME AND MONEY!!!!
1-star Google reviewShane T.5 years ago
If you use these guys as a moving company you will be disappointed when some of your furniture, silverware, and money comes up missing. Then when you reach out to MARIO he does nothing but give you the run around. Nobody wants to hire …
1-star Google reviewCourtney D.Edited 6 years ago
Very disappointed in my recent move booked with this company. I booked the movers for 11am, as it was the earliest I would be able to access my new apartment. I confirmed the day before, and was told everything was on schedule. The morning of my move I received a phone call at 9:30 that the movers were running behind and it would be to me between 12-1. I wasn’t too upset as I could could work on cleaning and take a small load of clothes to my new apartment while waiting on them.
1-star Google reviewManuel (.6 years ago
Nice guys, but poor service... Igor is efficient, Sergei is slow and likes to talk to much... they spent 12 hours on a job that should have taken no more then 8 at the most... they broke two chairs... Igor took pictures of one we have not heard from them yet... I would never use then nor recommend them ever.
1-star Google reviewDennis A.3 years ago
For my girlfriend and I this was a terrible experience. These guys were very careless with our things, We just purchased a new folding bed they dropped it bringing it in and now it does not fold up like it should just an all around bad …
2-star Google reviewJeremiah R.6 years ago
Team was punctual, but $300 to move one bedroom worth of furniture to a house literally 5 miles away is very overpriced.
Reply from the business

Dear Jeremiah when you called and asked for a moving quote we have explained you that our minimum charge is $297. You didn’t have to order the service from us if you knew that $297 is too much. We did everything we could to make sure that … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast1 · 33%

Counted across the 3 four and five star reviews we have read for Deltona Movers. A review can mention more than one thing.

In their own words

5-star Google reviewAlayna M.8 years ago
Quick , easy , painless process. Smaller company so it was a very personable experience and service was more than up to par. Overall, very pleased
Reply from the business

Alayna, thank you for the review. Our team is always here to make moving as easy as we possibly can. Give us a call if you ever need another hand from us.

5-star Google reviewLori K.5 years ago
I cannot say enough great things about Deltona Movers. They came to our rescue when Jay's moving did not show up! Don't call any other movers. Call Deltona Movers! They got everything on the truck and we had alot and after call them last minute they were there in an hour! Thank you Sergio and your team!!
Reply from the business

Thank you Lori! We truly appreciate the kind words

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • furniture2
  • truck2

What the company says about itself

Taken from Deltona Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…located in Florida we are licensed and insured moving company. Our Moving and Storage”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…to navigate through the menu items. Free Quote Call us today at (386) 473-1844‬ for a”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Movers located in Florida we are licensed and insured moving company. Our Moving”Raw text captured from the page, including any surrounding navigation.

Before you hire Deltona Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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