Déménagement Tapis Rouge
Mover in Blainville, Quebec
Its address is in Mirabel, Quebec. It appears here because Google returns it for Blainville.
Google rating
4.8
Ratings counted
313
Are 1 or 2 star
3.8%Around typical
The rating breakdown
12 of the 313 ratings in Google’s published star breakdown for Déménagement Tapis Rouge are one or two star.
Against other listings in Blainville
About the same as the middle of the 5 listings in Blainville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 289 | 92.3% | |
| 4 star | 7 | 2.2% | |
| 3 star | 5 | 1.6% | |
| 2 star | 3 | 1.0% | |
| 1 star | 9 | 2.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Déménagement Tapis Rouge at 3.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Déménagement Tapis Rouge, counted by matching the words they used.
- Damage to belongings3 · 38%
- Crew conduct2 · 25%
- Price rose after the quote1 · 13%
Counted across the 8 one and two star reviews we have read for Déménagement Tapis Rouge. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They really overcharge for what they do! They didn't cover my furniture as they promised; several items were damaged. They were supposed to send someone to fix it, but it never happened. In the end, my husband and two sons unloaded the truck and carried everything along the way. They stopped somewhere, I don't know where, since my husband left after them and arrived 30 minutes before them... It caused me a lot of stress; I'm breastfeeding and due to give birth any day now... I really don't recommend them.
Because of a comment I made on this supposed company's Facebook page that he didn't like, he gave my address to two thugs who came to my house and threatened me. So be very careful because if your move goes wrong, it will be your problem, otherwise they'll make things worse for you.
We moved on June 26th. Extensive damage was done to both our old properties and our new home. Several walls were broken, floors were scratched, and furniture was damaged. We paid over $3,000 including taxes and haven't received a single invoice. We've contacted them repeatedly over the past month to request compensation. No return calls, no invoices sent. No customer service whatsoever. This company is absolutely to be avoided.
And the agents on the phone hang up on customers. They don't respect other people's property, refuse to speak, saying the customers are threatening, and take photos without the consent of the people they're moving for, so they don't deserve any stars.
Hello Ms. Gosselin. Unfortunately, we have no record of any move under your name in our system. Perhaps you booked under another name, your spouse's for example? Or perhaps you booked with another company with a similar name? Your … More
Do you find it normal that after the ninth call they finally answered, saying my contract was just a quote and my only proof was my credit card statement? That's all. So, after arguing with the owner and her secretary, I asked for a …
Correction here: Most of your calls were made during the holiday season. (Administrative offices closed from December 19th to January 5th.) Then, when our administration contacted you upon your return, the repeated lack of respect you displayed ultimately led us to refund your reservation fee to…
Tapis Rouge was highly recommended to me by friends and family. What a terrible experience, both during the move itself and especially when I called the company to express my dissatisfaction. …
A very bad experience with this company. Several items were damaged during the move, and despite our requests, they refused to take responsibility. …
Hello. We take your comments very seriously. Could you please tell us under what name the booking for our services was made? Your name is not showing up in the system. Follow-up is guaranteed. Thank you in advance.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast9 · 53%
- Professional and courteous4 · 24%
- Turned up when they said1 · 6%
Counted across the 17 four and five star reviews we have read for Déménagement Tapis Rouge. A review can mention more than one thing.
In their own words
A huge thank you to Tristan, Pépé, and Gabriel for their excellent work today! They were punctual, professional, efficient, and extremely respectful of our belongings. They worked with a smile, in a great atmosphere, while also being very organized and quick. Moving is always a stressful day, but thanks to them, everything went smoothly. They took great care of our furniture and demonstrated a true team spirit. We recommend them without hesitation. Thank you again to all three of you for your exceptional work!
This is my second move with Tapis Rouge, and it's a second success! On June 10th, Pépé, Nicolas, and Patrick's team turned this stressful moment into another wonderful experience. Punctuality, speed, smiles, and attentiveness were all part of the service. My only slight complaint, despite Pépé's expertise as a packing pro, is that we had to make a second trip even though I had mentioned adding furniture when I made the reservation; luckily, it wasn't far.
We moved with Tapis Rouge on June 20th. The guys had to bring all the appliances and large furniture. It wasn't an easy move because some of our appliances and furniture are old and heavy, plus they had to get everything out of a …
We used the services of déménagement Tapis Rouge yesterday. We received a red carpet service by François, Luca and Thomas. Hard workers that never stopped. Amazing job Thank you guys Nancy & Tom
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient team18
- furniture packing6
- careful movers6
- hardworking team5
- fast moving4
- careful packaging3
- long distance move3
- piano moving3
- worry-free moving3
- attention to furniture2