Dreifuerst & Son's Moving and Storage LLC
Its address is in Menasha, Wisconsin. It appears here because Google returns it for Appleton.
Google rating
4.4
Ratings counted
45
Are 1 or 2 star
15.6%Well above typical
The rating breakdown
7 of the 45 ratings in Google’s published star breakdown for Dreifuerst & Son's Moving and Storage LLC are one or two star.
Worked out from 45 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Appleton
14.3 percentage points higher than the middle of the 8 listings in Appleton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 82.2% | |
| 4 star | 1 | 2.2% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 15.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Dreifuerst & Son's Moving and Storage LLC at 15.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Dreifuerst & Son's Moving and Storage LLC, counted by matching the words they used.
- Damage to belongings3 · 50%
- Crew conduct2 · 33%
- Price rose after the quote1 · 17%
Counted across the 6 one and two star reviews we have read for Dreifuerst & Son's Moving and Storage LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Service and follow up was terrible. Submitted payment that was processed. Instead of helping me investigate where my funds went (a check that was written out to the company, mailed to the billing address and processed) I got to pay twice the fee after they threatened to take me to small claims court for not paying. I wish I would have mentioned the damage on the treadmill that was moved. I didn’t as I ended up just fixing it myself. Save yourself the money and use any other company that is available.
Thanks for your feedback, however you issued a check without an active account and never reported damage until now.
I would never hire them again. They overcharge and aren’t careful. Everyone was nice and on time but they showed up with too small of a truck so they were unable to take everything, didn’t …
I am sorry to hear this, pleas call us at [phone removed] to address these issues. Thank You!
Very unsatisfied with this company. Like other reviews, I would have rated this a 0 if it let me. I hired this company to move all of my daughter's stuff (which was all in 1 storage unit) It took them over 2 hours just to empty the storage unit into their truck while complaining that there was more stuff to move than they were thinking it was. Once at new location, took their slow sweet time unloading the truck. My daughter helped move things with them cuz they were so slow.
Hi Dan, I cannot find your name on record. Please call us at [phone removed] Thank You!
I will never recommend these movers. We had them move our items to a storage unit 4 hours away. THEY were unable to deliver until the next week. We agreed to us being charged only two nights storage since it was their fault. They were very friendly at both pickup and delivery. I had the whole house in boxes except odd items that don’t usually go in boxes. (Tall lamps, concrete lawn ornaments and things of the like). They proceeded to put EVERYTHING in boxes.
Thanks for your feedback. I am sorry you fell that your experience was negative. It is very important to be fully prepared by making sure all contents are packed in to boxes. If we finish packing for you then it takes more time and materials than what was originally planned and estimated for.
If I could give this company a zero I would. They damaged a new bed frame that costed a couple hundred dollars and paid $21 for the damage. They were rude and unprofessional. They don't even return phone calls and the email responses are …
We do not have your name on record for a recent move. Do you have the correct company?
Our experience with Dreifuerst & Sons was not a positive one. The two gentlemen that came to move us were very polite individuals, but that doesn't make up for the damage they did to my floor, wall and couch. We moved into a brand new …
Janice, I am very sorry to hear about your experience with your move. Our employees always try to perform their best for every move and it seems as if human error shined through in a few ways.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 31%
- Worked hard and fast4 · 25%
- Turned up when they said1 · 6%
- Careful with belongings1 · 6%
Counted across the 16 four and five star reviews we have read for Dreifuerst & Son's Moving and Storage LLC. A review can mention more than one thing.
In their own words
We’ve used Driefirst Moving twice now in the last 18 months. Both times they were professional, informative, and speedy. Not one item in either move was damaged in any way. Highly recommend.
Thank you for choosing Dreifuerst as your mover!
Movers arrived late but worked quickly. Overall friendly and clean, but there were quite a few boxes that were placed in the wrong rooms that we had to move around afterwards.
Thanks Bri for choosing us for your local mover!
Man Ryan isthmus coolest he’s ever on time to the point take care of the business and be done with the great stuff
I recently flew from Tucson, AZ, to Appleton, WI, to help a lifelong friend complete a sudden transition from independent to assisted living. The transition was brought about by a variety of health considerations and was fraught with …
Thank Bill for choosing Dreifuerst as your moving company!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fun staff8
- pleasant staff3
- garage3
- floor and door protection2
- boxes2
- office move2
- team2
- storage unit2
- professional movers2
What the company says about itself
Taken from Dreifuerst & Son's Moving and Storage LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
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“…the companies using resources like the Better Business Bureau to confirm their reputation. Taking the”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…and ensure they are licensed and insured to protect yourself from any unforeseen”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“With climate-controlled units and 24/7 surveillance, you can rest easy knowing”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…their credentials and ensure they are licensed and insured to protect yourself from an”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“You can contact Dreifuerst to request a free quote, discuss your timeline, and outline you”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Available Free Quotes Within 24 Hours Family Owned & Operated Five Generations of Expe”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory