Gilroy Self Storage Depot
Storage facility in Gilroy, California
Google rating
4.9
Ratings counted
168
Are 1 or 2 star
0.6%Unusually few
The rating breakdown
1 of the 168 ratings in Google’s published star breakdown for Gilroy Self Storage Depot are one or two star.
Against other listings in Gilroy
About the same as the middle of the 6 listings in Gilroy we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 158 | 94.0% | |
| 4 star | 7 | 4.2% | |
| 3 star | 2 | 1.2% | |
| 2 star | 1 | 0.6% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Gilroy Self Storage Depot at 0.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 40%
- Kept in touch1 · 7%
Counted across the 15 four and five star reviews we have read for Gilroy Self Storage Depot. A review can mention more than one thing.
In their own words
What a wonderful experience! The facility is great, but the staff is what really makes it stand out. Elizabeth was incredibly helpful, professional, and kind throughout the entire process. She even made sure my wife and I received a senior discount, which I truly appreciated. It’s rare to find such thoughtful service—highly recommend!
We are pleased to hear about your wonderful experience! Elizabeth's thoughtful service truly makes a difference. If you have any questions, please reach out at ([phone removed]. Kindly, The Gilroy Self Storage Depot Team
The office staff is amazing and very helpful. Especially the office manager Giovany T. is very diligent, communicative and detail oriented; he demonstrates genuine concern for the customer's needs.
We're thrilled to hear that! We appreciate your kind words about our office staff. Thank you for sharing your feedback
Jose and Patricia were amazing. Great service and more than willing to help. They both worked together to organize my move in date. Jose, thank you for your help and thank you providing such a great experience. We definitely felt your support and understanding today. I highly recommend this place for anyone looking to store their belongings. The customer service was outstanding. Thanks again, Vic
Thank you for your wonderful feedback, Vic! Glad Jose and Patricia could help make your move-in seamless. We appreciate your recommendation! … More
This review is long overdue, but I was in need of a new storage unit, and Geovany was so incredibly helpful, patient, knowledgeable, empathetic, and just went above and beyond to make sure I got the best service and storage solution to match my needs. I can’t thank you enough Geo! You’re a gem and deserve to be recognized.
We are absolutely thrilled to hear about your experience with our team! Glad we could help find the perfect storage solution for your needs.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff8
- clean units4
- secured space4
- gated facility3
- security cameras3
- gate closing time2
- online renting apps2
- modern facility2
- trailer access2
- wide aisles2
What the company says about itself
Taken from Gilroy Self Storage Depot’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…htforward. A Team You Can Count On With over 75 years of combined experience in self storage”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…without an active rental. Rates are not guaranteed until reservation is completed. Online”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory