Island Movers Self Storage
Mover in Sydney, Nova Scotia
Google rating
4.9
Ratings counted
138
Are 1 or 2 star
0.7%Unusually few
The rating breakdown
1 of the 138 ratings in Google’s published star breakdown for Island Movers Self Storage are one or two star.
Against other listings in Sydney
About the same as the middle of the 4 listings in Sydney we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 135 | 97.8% | |
| 4 star | 1 | 0.7% | |
| 3 star | 1 | 0.7% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Island Movers Self Storage at 0.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Island Movers Self Storage, counted by matching the words they used.
- Price rose after the quote1 · 100%
Counted across the 1 one and two star review we have read for Island Movers Self Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Stay clear. Be wary of arbitrary “administration” and contract cancellation fees, credit card fees & a defensive, unpleasant owner. I had the misfortune of being a customer (@$517.25/mth from September 2024 to Feb 2025). The unit itself was fine. The owner verbally promised a 7 day notice to vacate a unit, which is also noted in the contract. Alas, when I did give notice, I learned what he really means is 7 days notice to then decide if he wants to charge for a further 14 or 30 days.
Start off saying we go above and beyond for all our customers. Our reviews speak for themselves. Some customers you just cant please, this customer spends plenty of time giving businesses negative reviews check it out! … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous16 · 80%
- Worked hard and fast10 · 50%
- Kept in touch4 · 20%
- Careful with belongings3 · 15%
- Turned up when they said2 · 10%
Counted across the 20 four and five star reviews we have read for Island Movers Self Storage. A review can mention more than one thing.
In their own words
Great job on the move! Lots of communication during planning. Three excellent workers were on time, courteous and skilled. Fast and careful loading and unloading. Excellent value for the price. Second time I've used them and highly recommend them!
Thank you very much Joanne! Enjoy your new residence
One word “outstanding”. We have moved many times between NS & ON. Our last move from ON did not go as we hoped so we were feeling a little apprehensive about this move. Jeffery was a gem to deal with, responsive to everyone one of my emails and phone calls. I think our move may have been a little unique. We needed our belongings moved from Fall River to their storage units in Sydney. Jeffery and I arranged the whole thing via pictures and videos. He kept his word on everything we discussed.
Thank you very much Sue, it was a an absolute pleasure dealing with you!
I was reasonably happy with this company for our move. We had our mattresses in mattress bags. I would have liked if the bags were sealed up somehow. The mattresses were sticking out of the bags in the storage unit. This oversight definitely allowed for debris and moisture to get into our mattresses during storage, as the storage facility was not a temperature controlled facility. It’s a big deal if a person spent several thousand dollars on a mattress, which I did. This was the case with all of our mattresses.
Thank you for the review. Just for your information your unit at access storage was a heated unit.
The team at Island Movers went above and beyond for my family yesteday. I reached out to request a piano to be moved to my new home as the closing date was today, a big ask on short notice. I was left stuck as the moving company I hired fell short on their garuntee to move the piano with my other home contents. Faced with the possibility of having to destroy this family treasure to have it taken out before our closing date the team at Island movers made it happen right away!.
Thank you for reaching out, glad we could help you out!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff15
- professional movers9
- competitive pricing7
- quick response7
- clean units5
- estimate process4
- piano moving3
- easy to deal with staff3
- no extra charge2
- local move2
What the company says about itself
Taken from Island Movers Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“Home Book Now Local & Family Owned Since 2015 Family of Island Movers & Self Stor”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“Contact us Home Book Now Local & Family Owned Since 2015 Family of Island Movers &”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…self storage in Sydney N.S Click Here 24/7 Access and Support when needed. Our tea”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews