Johnson's Moving & Hauling
Moving and storage service in Spring Hill, Florida
Google rating
4.7
Ratings counted
38
Are 1 or 2 star
5.3%Around typical
The rating breakdown
2 of the 38 ratings in Google’s published star breakdown for Johnson's Moving & Hauling are one or two star.
Worked out from 38 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Spring Hill
4.6 percentage points higher than the middle of the 11 listings in Spring Hill we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 34 | 89.5% | |
| 4 star | 1 | 2.6% | |
| 3 star | 1 | 2.6% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 5.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Johnson's Moving & Hauling at 5.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Johnson's Moving & Hauling, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Johnson's Moving & Hauling. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
All I did was call as well, just wanted to get a quote for my move. The woman who answered did not sound professional to say the least, and sounded inconvenienced that she had to answer the call in the first place. She kept saying she didn't understand what I was saying, and when I was practically yelling, and she "still didn't hear the second part", i just gave up and hung up. My advice, hire someone to answer the phones.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 40%
- Worked hard and fast7 · 35%
- Turned up when they said3 · 15%
- Careful with belongings3 · 15%
- Price matched the quote2 · 10%
- Kept in touch2 · 10%
Counted across the 20 four and five star reviews we have read for Johnson's Moving & Hauling. A review can mention more than one thing.
In their own words
This moving company is the best I have ever had! every single piece of my furniture, every single thing in my household, came back to me perfect and on time… I love the communication with Bob…his men are so hard-working and caring about your things. I would use them again in a heartbeat. I recommend this company to everyone, so very reasonable too
I used this company twice now and both times I have been extremely satisfied with the work. The guys are clean, quiet, polite, and very careful with the pieces they move. Mason was the lead on both my jobs and I cannot say enough about his professionalism and his politeness. Mr. Johnson has always been a pleasure to speak to when I call to schedule. I would highly recommend Johnson to move your valuables!
On time, good price, solid business will use them again. If I could give them a 6 or 7 star I would. THANKYOU
Can't say enough for the perfect job his workers Mason and his partner did in our move Saturday 6/22/24. They were very professional and meticulous with every single piece they removed from our house in Homosassa. Bob, the owner quoted us a price based on what we told him was to be moved and he stuck with his price. IMPRESSIVE!! You hear so many stories about people having charges added to the original quotes...it's scary! Would highly recommend "Johnson's Moving and Hauling" if you need a moving company.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff8
- careful handling7
- punctuality4
- furniture care4
- politeness4
- hard working4
- polite staff3
- piano2
- work2
- recommendation2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- angi.comreviews
- yellowpages.comdirectory
- mapquest.comdirectory