Protection Self Storage Provo
Self-storage facility in Provo, Utah
Google rating
4.8
Ratings counted
418
Are 1 or 2 star
3.6%Around typical
The rating breakdown
15 of the 418 ratings in Google’s published star breakdown for Protection Self Storage Provo are one or two star.
Against other listings in Provo
1.8 percentage points higher than the middle of the 6 listings in Provo we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 382 | 91.4% | |
| 4 star | 16 | 3.8% | |
| 3 star | 5 | 1.2% | |
| 2 star | 6 | 1.4% | |
| 1 star | 9 | 2.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Protection Self Storage Provo at 3.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 100%
- Worked hard and fast1 · 25%
Counted across the 4 four and five star reviews we have read for Protection Self Storage Provo. A review can mention more than one thing.
In their own words
Ben at Protection Self Storage made the whole process quick and easy. He was professional, friendly, and explained all the policies clearly—everything felt fair and straightforward, including the pricing. He answered all our questions and even walked us through different scenarios so we felt fully prepared. The facility is clean, well-organized, and we were able to start using our unit right away. Highly recommend asking for Ben—he’ll make sure you’re set up for success!
Our team takes pride in being professional, friendly, and transparent in our policies and pricing. We're glad to hear that Ben went above and beyond to ensure you felt fully prepared and comfortable with your storage unit. If you need any further assistance, feel free to reach out to us.
Very nice and super secure! Special shout out to Noah, I had tried using a third party website to book, but it did not apply a discount so he helped me get that refunded and got a great deal. There were also a few minor hiccups as a result of using the third party website that he was able to work through in a super professional and kind manner. Would for sure recommend again!
Hi Sam! Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our service to be very nice and super secure. We're glad that Noah was able to assist you in … More
We had a great experience with Ben and Shawn at Provo Protection Self Storage. They were both so friendly and genuinely helpful from start to finish. The facility itself was very clean, well-maintained, and I really appreciated the climate-controlled units. It made the whole process easy and stress-free. Highly recommend!
Thank you so much, Jeri, for your kind words and for taking the time to share your experience with us! We are thrilled to hear that Ben and Shawn provided you with friendly and helpful service throughout your time at Provo Protection Self … More
We went in today to get a 10x15 unit and were served by Noah. He was very professional and clearly explained how renting our unit worked. The facility is very clean and well maintained. Engaged in a good conversation and it wasn't just …
Thank you so much for your kind words, Clarinis! We're thrilled to hear that Noah provided you with excellent customer service and made your rental process smooth and easy. We take pride in maintaining a clean and well-kept facility for our customers.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean space33
- discounts8
- renting a unit4
- climate controlled units4
- gate hours2
- free lock2
- last minute setup2
- spacious units2
- lighting inside2
What the company says about itself
Taken from Protection Self Storage Provo’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
Show the text this came from
“Facility Features Our business is family-owned, and we are a part of these communities”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…a dark basement: it's visible and safe. 24/7 Surveillance We make sure to keep you a”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory