Provo Central Storage
Self-storage facility at 1627 Riverside Ave in Provo, Utah
Google rating
4.5
Ratings counted
38
Are 1 or 2 star
5.3%Around typical
Google carries another listing under this name in Provo. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
2 of the 38 ratings in Google’s published star breakdown for Provo Central Storage are one or two star.
Worked out from 38 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Provo
3.5 percentage points higher than the middle of the 6 listings in Provo we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 28 | 73.7% | |
| 4 star | 5 | 13.2% | |
| 3 star | 3 | 7.9% | |
| 2 star | 1 | 2.6% | |
| 1 star | 1 | 2.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Provo Central Storage at 5.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Provo Central Storage, counted by matching the words they used.
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for Provo Central Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Horrible! The gates were unsecured my lock got cut off and my bouncehouse stolen! No help security cameras didnt work and now im out $$$!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Careful with belongings1 · 8%
- Professional and courteous1 · 8%
Counted across the 13 four and five star reviews we have read for Provo Central Storage. A review can mention more than one thing.
In their own words
These people are the best people around! Great storage units at great prices! I also liked the location being right off of the freeway & the manager was so helpful! She even told me I could use ammonia balls to keep mice away because I was concerned about that from storing furniture in a unit by the airport from a different company. I did what she said & never had any problems with anything like that!
It is small and more affordable and in a ok location off i15. I do feel it could use some upkeep from bugs, spiders and mice easily get into the units. So make sure no food is stored and when you get your stuff out to keep eye out in unit for remnant of these so you can make sure you don't bring home any unwanted guest.
Highly recommend! The management is very honest and great to work with. Over the last several years they have really taken to making sure the property is always clean and maintained. They keep a close watch on any suspicious activity so …
Thank you Trey, we appreciate the kind words. We do our best!
The only complaints is a few times it was hard to reach them and they never replaced the string you use to close the door. Other than that, I've been happy with Provo Central Storage
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- security7
- management5
- space4
- rented4
- camera3
- mice2
- location2
- affordable2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory