Right Choice Moving & Storage
Moving and storage service in Lake Havasu City, Arizona
Google rating
4.6
Ratings counted
108
Are 1 or 2 star
11.1%Above typical
The rating breakdown
12 of the 108 ratings in Google’s published star breakdown for Right Choice Moving & Storage are one or two star.
Against other listings in Lake Havasu City
8.0 percentage points higher than the middle of the 15 listings in Lake Havasu City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 96 | 88.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 1.9% | |
| 1 star | 10 | 9.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Right Choice Moving & Storage at 11.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Right Choice Moving & Storage, counted by matching the words they used.
- Damage to belongings3 · 38%
- Crew conduct3 · 38%
- Price rose after the quote1 · 13%
- Items missing or never delivered1 · 13%
Counted across the 8 one and two star reviews we have read for Right Choice Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Total scam. Movers were careless didn’t use the lids for my 27-gallon bins, stacked everything poorly, and broke multiple items including candles and a cookie jar. They quoted $100/hr and only worked 3 hours, yet charged $920. They took the money from my husband’s mother and lied to her, saying he had already agreed to that price which he absolutely did not. When he called to confront them, they blocked his number. Dishonest, manipulative, and completely unprofessional. Avoid at all costs.
Numerous items (furniture, pictures (frames and glass) delivered were broken. Items delivered were covered in a cake of dirt. Was told it was from a 45 minute dust storm...No way given the amount of dirt on items and in boxes. Taking hours and hours to clean clothes and items not broken.....He cashed the check I wrote right after leaving though!
Broke two of our TVS by stacking them on top of each other then putting a couch on them then loading the couch with more boxes. Completely unprofessional supervisor that answered the phone. Was being disrespectful to my fiance and then to me when I got on the phone. Cussed at us and threatened us. Do not book them for your move.
Should be named Terrible Choice Moving company. Nice guys but unable to perform the easiest of tasks. They were unable to get my couch on the elevator so I left it for my 5’2” roommate who easily put it in the elevator herself. I got …
Worst moving company ever.poor qaulity work.would not recommend these guys.if your looking for a good moving company use american pro movers.neil and his partner are very profesional and do good quality work and fair on price.
EXTREMELY rude, not professional at all on the phone. Having lived here 36 years was hoping to go with a local company but not looking good so far.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 59%
- Turned up when they said6 · 35%
- Careful with belongings4 · 24%
- Worked hard and fast3 · 18%
Counted across the 17 four and five star reviews we have read for Right Choice Moving & Storage. A review can mention more than one thing.
In their own words
Harold and crew were great. Showed up on time and we're polite. Moved from AZ to CO. Fast and efficient. Thanks alot.
Harold, Casper and Jesse were absolutely phenomenal. Moving from Arizona to California couldn’t have been easier with these guys. They were professional, clean and friendly. No damage what so ever. Moving can be such a stressful and annoying thing to deal with but these guys made it so easy.
I cannot begin to express my gratitude for this moving company and Harold and his crew! I have moved so many times and I have never experienced A+ customer service and attention to detail as these folks provided. I’m a retired realtor and have seen and experienced many many moves, but none have been so exemplary as this one! I will give 10 stars if I could! Highly recommend.🙌🙌🙌
I’m a professional organizer and work closely with Harold and his amazing team at Right Choice Movers. I’ve partnered with them on many professional packing jobs, and they consistently handle my clients’ belongings with exceptional care. They’re professional, reliable, and truly awesome to work with. Highly recommend their team if you’re looking for movers you can trust!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff16
- friendly crew6
- easy move5
- packing skills4
- no damages4
- care of valuables3
- careful movers3
- short notice2
- hot tub moving2
- prompt callback2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yelp.careviews
- yellowpages.comdirectory
- superpages.comdirectory
- mapquest.comdirectory