Storage One Self Storage - Niagara Falls, ON
Self-storage facility in Niagara Falls, Ontario
Google rating
4.0
Ratings counted
34
Are 1 or 2 star
20.6%Well above typical
The rating breakdown
7 of the 34 ratings in Google’s published star breakdown for Storage One Self Storage - Niagara Falls, ON are one or two star.
Worked out from 34 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Niagara Falls
18.1 percentage points higher than the middle of the 11 listings in Niagara Falls we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 21 | 61.8% | |
| 4 star | 5 | 14.7% | |
| 3 star | 1 | 2.9% | |
| 2 star | 2 | 5.9% | |
| 1 star | 5 | 14.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Storage One Self Storage - Niagara Falls, ON at 20.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Storage One Self Storage - Niagara Falls, ON, counted by matching the words they used.
- Damage to belongings3 · 75%
- Items missing or never delivered1 · 25%
Counted across the 4 one and two star reviews we have read for Storage One Self Storage - Niagara Falls, ON. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Worse life experience you will ever have . The fence will get cut open . I lost a very expensive e bike. Generator . Tool box on wheels filled with several year s of collection. A bag with my going out clothing. Mostly new never got to wear seen scattered on the trail path way with my e bike as a daily trail walker spotted them and informed the manager that didn’t secure the scene tell I arrived to retrieve the e bike . My generator and tool box need two people or more to carry and distance.
The surface of the Moon is smoother then their driveway. The price of the units are not the cheapest around and this driveway is unacceptable. People's cars are going to get damaged. A few yards of stone could fix this problem but the owners just let complaints fall on deaf ears.
Thank you for your feedback, and we sincerely apologize for the condition of the driveway. We completely understand your frustration and concerns. … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 17%
- Price matched the quote1 · 8%
Counted across the 12 four and five star reviews we have read for Storage One Self Storage - Niagara Falls, ON. A review can mention more than one thing.
In their own words
Have had storage here for over two years. Friendly owners, accommodating and helpful. Rates are a little high but what isn't now a days
Thank You Michelle, it was a pleasure helping you with your storage needs. Lena
Great place to rent! Clean and secure great pricing lena is amazing and great to work with.
Thank You , your rating is much appreciated. It was our pleasure to assist you. Lena
Lena is great and everything went smoothly for setting up and renting a storage space … would highly recommend for anyone needing storage space in the Niagara area
Thank You so much for your patronage Melissa, it was my pleasure! Lena
Been close to a year with these guys and LOVE them. No problems as if yet recommend 100%
Thank You for your patronage Miss C4. It is our pleasure to serve you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- security4
- cleanliness4
- accommodating3
- owners3
- storage space2
- clean units2
- secure property2
- rent2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews
- profilecanada.comdirectory