Thumbs Up Moving
Moving and storage service in Clinton, Michigan
Its address is in Mt Clemens, Michigan. It appears here because Google returns it for Clinton.
Google rating
4.6
Ratings counted
143
Are 1 or 2 star
9.8%Above typical
The rating breakdown
14 of the 143 ratings in Google’s published star breakdown for Thumbs Up Moving are one or two star.
Against other listings in Clinton
5.4 percentage points higher than the middle of the 7 listings in Clinton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 128 | 89.5% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 0.7% | |
| 2 star | 1 | 0.7% | |
| 1 star | 13 | 9.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Thumbs Up Moving at 9.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Thumbs Up Moving, counted by matching the words they used.
- Damage to belongings1 · 100%
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for Thumbs Up Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I have been moved 5 different times in the last 25 years. Never once has my furniture been damaged. My apartment decided to remodel the apartments, hired Thumbs Up Moving to move our things . Every Large piece of my furniture except 2 pieces , that was in perfect condition was destroyed by this Company (see photos below). Then the Apartments Perry Acres informed me that the owner emailed to say he Quit! No one is finding a resolution for me , for all the Damages at this time.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 100%
- Turned up when they said2 · 50%
- Careful with belongings2 · 50%
- Worked hard and fast2 · 50%
- Kept in touch1 · 25%
Counted across the 4 four and five star reviews we have read for Thumbs Up Moving. A review can mention more than one thing.
In their own words
Herb and his team were extremely prompt, responsive, courteous, professional, careful and thorough. They took great care to ensure that no damage was done to our property. They contacted us earlier in the day to confirm the timing, showed …
Hi Karen thank you so much for the review. We really appreciate it 👍 …
Thumbs Up Moving Co. came highly recommended to us and Herb & his crew did not disappoint! They were fantastic to work with and took great care of our things while moving offices! They were all friendly, efficient, and overall a pleasure to …
Thank you Nicky for taking time out of your day to leave such a great review for us . Its reviews like yours that inspire us to keep moving and do what we do .. Much appreciated 👍 …
In all my years of occasional moving , I moved a few times . Thumbs -up movers were in my opinion the very best movers. Herb the owner and Tom were there on time,scoped the work that had to be done and had at it . The Two work so organized and placed in the truck so organized and carefully that it was obvious that we were confident the items were properly protected. They gained another member to unload and the three made it happen.
Hi David thank you so much for the great review. It was a pleasure working for you and thank you so much for your business and any referrals you send our way. 🙏👍👍 …
I can’t say enough about this company and crew!!! They were so friendly and efficient and feel so blessed to have used them with so many other moving companies out there, Don’t think twice!!
Wow thats a great review !! Thanks alot Judy and best of luck to you. 👍 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- affordable pricing20
- polite staff16
- on time5
- easy move4
- efficient movers3
- quick work3
- office moving2
- fast movers2
- detailed oriented2
- heavy item moving2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- yelp.comreviews
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- facebook.comsocial