TransitionTruck
Its address is in Crofton, Maryland. It appears here because Google returns it for Bowie.
Google rating
4.9
Ratings counted
90
Are 1 or 2 star
1.1%Unusually few
The rating breakdown
1 of the 90 ratings in Google’s published star breakdown for TransitionTruck are one or two star.
Against other listings in Bowie
About the same as the middle of the 4 listings in Bowie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 88 | 97.8% | |
| 4 star | 1 | 1.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is TransitionTruck at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for TransitionTruck, counted by matching the words they used.
- Damage to belongings1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for TransitionTruck. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
**** I would like to update some on this review. After talking with Gavin he has paid the repair for the couches. Again, he did discount some of the total cost of the move as well. But the way it had initially been handled was not the best in my opinion. My experience with Transition Trucking was unprofessional and disappointing from start to finish. The crew was scheduled for an 8–9 AM arrival window, yet they didn’t show up until around 9:30 and didn’t actually begin working until about 10 AM.
Thank you for your feedback, Jason. Since many of our future clients read our reviews, it’s important for us to respond clearly and transparently to explain our process and where there may have been a disconnect. … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 38%
- Worked hard and fast6 · 29%
- Careful with belongings5 · 24%
- Turned up when they said3 · 14%
- Kept in touch2 · 10%
Counted across the 21 four and five star reviews we have read for TransitionTruck. A review can mention more than one thing.
In their own words
Three man crew showed up on time, asked thoughtful questions, communicated their game plan, respectfully went through the house to assess the move, carefully wrapped a few fragile items and loaded their truck. They were quick, efficient and …
Transition Truck does a great job. They have an easy and friendly team to work with and they made it super easy to move into our new home. Whether you are downsizing into a smaller place, have a family member in transition or are just looking for some help decluttering your home, they do a great job catering to their customers individual needs. Now all we have to do is enjoy our new home instead of worrying about boxes! Thanks TT for helping us with another move!
Transition Truck is a phenomenal company for transition moving services. I used for my mom to move to Florida from her longtime residence. From the very first meeting to the final delivery the Transition team was excellent. Not only did they handle waste removal, shredding, estate sale, packing and moving they did so very thoroughly but more importantly with complete compassion. I have moved a lot and this was the best team I have used for moving. Can not recommend them highly enough!
I contacted Transition Truck for assistance with decluttering a few rooms. They reviewed the rooms, provided a quote and scheduled my appointment within a week. The crew that did the work were professional and expedient and they did a wonderful job. I will be using them again for assistance with the remaining rooms in the house.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff10
- professional movers6
- easy process6
- small furniture moving4
- kind movers4
- careful packing3
- efficient move2
- decluttering assistance2
- fast move2
- junk removal2
What the company says about itself
Taken from TransitionTruck’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
Show the text this came from
“…understanding every step of the way. Family Owned Compassionate Leadership Professional E”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- instagram.comsocial