U-Haul Moving & Storage of Vaca Valley
Truck rental agency in Vacaville, California
Google rating
4.5
Ratings counted
70
Are 1 or 2 star
8.6%Above typical
The rating breakdown
6 of the 70 ratings in Google’s published star breakdown for U-Haul Moving & Storage of Vaca Valley are one or two star.
Against other listings in Vacaville
6.7 percentage points higher than the middle of the 10 listings in Vacaville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 55 | 78.6% | |
| 4 star | 9 | 12.9% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.4% | |
| 1 star | 5 | 7.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U-Haul Moving & Storage of Vaca Valley at 8.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 40%
- Professional and courteous1 · 20%
Counted across the 5 four and five star reviews we have read for U-Haul Moving & Storage of Vaca Valley. A review can mention more than one thing.
In their own words
⭐⭐⭐⭐⭐ Excellent experience at U-Haul Moving & Storage of Vaca Valley. The staff was professional, friendly, and very helpful from start to finish. The rental process was quick and easy, and everything was explained clearly. The facility was clean, well organized, and the equipment was in great condition. I really appreciated the outstanding customer service and the willingness of the team to answer all my questions and make the process stress-free.
This uhaul location is the absolute best! I have rented from here about five times in the last 6 weeks.. the customer service is great! Laurie has been so kind.. even helped me carry boxes out to my car. Taylor is also super nice! Thanks so much for the best service ever! 💙 …
We're thrilled to hear that your experience was exceptional! Your positive feedback means a lot to us. Thank you for choosing our facility. We look forward to serving you again in the future.
I rented a small U-Haul and did a one way trip from Napa. When I arrived here to drop off my U-Haul I was greeted by a charismatic woman named Charity. The return process was easy and fast. I was sweating bullets as it was hot out and my …
Climate controlled units with a gated entry adding to its level of security are definitely a plus. we have an exterior unit that we can drive up and park directly in front of. It's a little pricey, but you get what you pay for. We do …
Jonica, we're thrilled to hear that your experience was a Five Star one! Your positive feedback means a lot to us. Thank you for choosing our facility. We look forward to serving you again in the future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- manager4
- contract3
- storage location2
- facility2
- cleanliness2
- efficient staff2
- military2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- birdeye.comreviews