U-Pack
Google rating
4.6
Ratings counted
7
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 7 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. None of them are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 5 | 71.4% | |
| 4 star | 1 | 14.3% | |
| 3 star | 1 | 14.3% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 50%
Counted across the 6 four and five star reviews we have read for U-Pack. A review can mention more than one thing.
In their own words
Really great service and value. All employees were courteous and friendly. The only problem was delivery to new address was delayed 2 days due to lack of drivers, but they gave us extra time to unload which was appreciated. Besides the delivery, a really great experience. Highly recommended.
We moved my daughter from WI to FL. The truck was a little later than expected on the dropoff in WI but it was due to weather. It arrived in FL right on schdule actually on the earlier end of the delivery time. The driver was so helpful to my daugther and I in gettng the truck ready for us to unload. Would definitely use them again. It made the move so easy and cost-effective.
We're glad we could make it an easy move for you, Marcy! Thank you for taking the time to leave a review!
The trailer arrived as scheduled. The driver was very patient with me as I changed my mind where I wanted it placed after he had already turned around once for me. He showed me how to operate the ramp, bulkheads, and doors. I wish we had …
Thanks for choosing us for your move and sharing your experience, Jennifer! We're glad your move went smoothly, and we hope you enjoy your new home.
Great experience, this was our first time using U-Pack, I was nervous shipping our belongings cross country. I was pleasantly surprised on how easy it was and how friendly and accommodating everyone was. Highly recommend this company.
Thank you for trusting us with your move Karen. We're glad we could help make it easy, and we appreciate you taking the time to leave a review. We hope you enjoy your new home!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly employees3
- cost2
What the company says about itself
Taken from U-Pack’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Door Delivery Service Center Delivery Guaranteed Delivery U-Pack Storage Get Started Rea”Raw text captured from the page, including any surrounding navigation.
- Advertises financingsays on their website
Show the text this came from
“Customer Reviews Billing and Payment Financing Options About U-Pack ABF Transportation Tariff”Raw text captured from the page, including any surrounding navigation.