1 Source Mover
Moving and storage service in Casa Grande, Arizona
Google rating
4.5
Ratings counted
46
Are 1 or 2 star
13.0%Above typical
The rating breakdown
6 of the 46 ratings in Google’s published star breakdown for 1 Source Mover are one or two star.
Worked out from 46 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Casa Grande
8.3 percentage points higher than the middle of the 8 listings in Casa Grande we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 40 | 87.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 13.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 1 Source Mover at 13.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 1 Source Mover, counted by matching the words they used.
- Damage to belongings1 · 17%
- Items missing or never delivered1 · 17%
- Crew conduct1 · 17%
Counted across the 6 one and two star reviews we have read for 1 Source Mover. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I hired the moving crew through a man named Damien who is the owner. All seemed like it would go well until they were excessively late and with no apologies, only excuses. This was the case throughout the day. Several of my items were broken and Damien did nothing but again provided more excuses. Hiring them was a grave mistake.
This company was hired to move both business and personal items from several locations. Between locations, the movers disappeared for the better part of an hour with the truck full of our items. All of our calls to the owner and movers were …
To say they're unprofessional would be an understatement. As others have said, they'll show up late if at all. Look elsewhere.
Hi William, We’re very sorry to hear about your experience and that we fell short of your … More
If I could 0 stars I would. As a military family (4 kids, 2 parents) we hired bc of the 5 star reviews. We have nobody here to help. Unfortunately nobody showed up. We received a call 15 mins prior to our scheduled time stating they were running behind. It has now been 7 hours, nobody called to check in again, keep us updated, or told us they couldn’t so I could hire someone else.
Never again would I consider hiring this company. It was a nightmare from beginning to end, from lack of communication to be blindsided by fees they weren't disclosed from the beginning, to multiple breaks.
Hi Brenda, I’m sorry to hear about your experience with the moving company you chose to hire. Unfortunately I don’t have any records or dates showing that we provided any services for you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 58%
- Worked hard and fast8 · 42%
- Careful with belongings4 · 21%
- Turned up when they said3 · 16%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for 1 Source Mover. A review can mention more than one thing.
In their own words
1 Source Mover did an excellent job with our move. Their appliance moving service in Casa Grande AZ was handled carefully, efficiently, and with great professionalism. The crew was punctual, respectful, and made the process stress-free.
These guys are amazing. They work so fast. I had around 20 boxes, luggages, bed, bed frame, desk and they finish everything in one hour. They are also friendly and communicative. As a student it’s affordable to use their service. I definitely use this company again and would recommend everyone especially students to use their service!!!!! Great JOB!!!!!
Thank you for your review. I’m happy to hear that everything went well. If you ever need us in the near future. It would be an honor to assist you with your next move.
had the pleasure of dealing with a company that was precise fast and priced well 5 stars. They asked all the details gave me a fair quote. They agreed to accommodate my hours due to work They are great overall… 1source movers and they did a great job. His helpers were very professional and fast arrived ontime. The customer service is great and I had you recommend this company if you need to move in a timely manner.
Great experience! Very quick to respond and were able to accommodate my very last minute request at the going rate and no up charge! The crew was excellent and took great care to move a very heavy bulky armoire. I would definitely recommend and will use them again.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff11
- polite staff9
- careful with belongings7
- efficient team4
- easy process4
- fair pricing4
- affordable moving company2
- speed2
- value for money2
- reliable movers2
What the company says about itself
Taken from 1 Source Mover’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is bondedsays on their website
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- Says it is insuredsays on their website
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“--> Licensed Company Bonded Company Insured Company Guaranteed All Work Phone: (520”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“(520) 608-5131 Visit Other Website --> Licensed Company Bonded Company Insured Company”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Company Bonded Company Insured Company Guaranteed All Work Phone: (520) 371-0615 About Co”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…ailable in Casa Grande , AZ , 85122 Get Free Consultation Company Location Casa Grande, AZ 85122”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- manta.comdirectory
- yelp.comreviews