5 Star Moving Services llc
Google rating
4.9
Ratings counted
286
Are 1 or 2 star
1.7%Unusually few
The rating breakdown
5 of the 286 ratings in Google’s published star breakdown for 5 Star Moving Services llc are one or two star.
Against other listings in Joplin
About the same as the middle of the 17 listings in Joplin we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 278 | 97.2% | |
| 4 star | 3 | 1.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 1.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 5 Star Moving Services llc at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 5 Star Moving Services llc, counted by matching the words they used.
- Items missing or never delivered1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for 5 Star Moving Services llc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
For one and utmost I'm not trying to scam anyone at all, I had some stuff come up missing Jeannie came to my house with 3 movers that moved my stuff and was looking for missing box, they found my mom board that was missing and brought back to me but I still had a missing box of dallas cowboys stuff, its still missing, my granddaughter and grandson and I took everything out of my storage shed we went through every box every tote took looking for missing cowboys stuff still have not found it at all.
Yes, of course 5 star moving wants this review down, because it's simply untrue. I tried everything. I explained to her we had cameras in the back of our trucks … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 35%
- Professional and courteous6 · 30%
- Turned up when they said4 · 20%
- Careful with belongings2 · 10%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for 5 Star Moving Services llc. A review can mention more than one thing.
In their own words
What a great team! The 3 gentlemen who came to move me were very respectful, good-natured, kind, and hard working! They got my home loaded in record time and unloaded into a storage facility in record time. They were very careful with my …
Brian,Derek, and Tyler arrived on time and got right to work. Everything was loaded, unloaded, and handled with care! Excellent customer service as the guys were friendly and respectful of my property and myself. They also put things where I wanted them to go and put my couches back together as well as my bed. Thank you so much for getting me into my new home!! As a single mom I truly appreciate you guys so much it lifted a big burden off my back.
Great bunch of guys ! Worked hard, got done fast ! Great price !!! If I ever move again will for sure be using 5 star moving !!!
I struggled to find local long-distance movers until someone recommended 5 Star Moving. I’m so glad they did! I had a phenomenal experience with them. First they came out to take inventory and walked me through their services depending on what I was needing. Day of, they sent four movers (Derek, Tyler, Brandon, and Jeff) to wrap and load. I had heavy things and they moved them with ease. They disconnected appliances and helped set them up in my new place, too. They worked fast but with care.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff30
- professional crew19
- friendly movers12
- piano moving12
- fast movers9
- fair pricing7
- careful with furniture6
- moving heavy furniture4
- flexible scheduling3
- military discount3
What the company says about itself
Taken from 5 Star Moving Services llc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…to Choose a Mover: Fully Licensed & Insured “A+” Rating by the BBB Year”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…and Unpacking. Open 7 days a week. Guaranteed pick-up and delivery date. Most importa”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…priority. How to Choose a Mover: Fully Licensed & Insured “A+” Rating b”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…the hard work is paying off. m Call for free Quote 417 529-3883 Located In Joplin Mo WHY”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory