ABF Freight
Trucking company in South Bend, Indiana
Google rating
4.2
Ratings counted
26
Are 1 or 2 star
11.5%Above typical
The rating breakdown
3 of the 26 ratings in Google’s published star breakdown for ABF Freight are one or two star.
Worked out from 26 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in South Bend
5.6 percentage points higher than the middle of the 15 listings in South Bend we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 17 | 65.4% | |
| 4 star | 4 | 15.4% | |
| 3 star | 2 | 7.7% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 11.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is ABF Freight at 11.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Kept in touch3 · 25%
- Turned up when they said2 · 17%
- Professional and courteous2 · 17%
- Price matched the quote1 · 8%
- Worked hard and fast1 · 8%
Counted across the 12 four and five star reviews we have read for ABF Freight. A review can mention more than one thing.
In their own words
They are awesome. Delivered the moving box on time and relocated it to our new house. No hassles. Excellent communication also . Thank ABF
Thank you for taking the time to share your experience with us, Tomi! We're so glad we were a great fit for your moving needs!
Very friendly receptionist and loaded my truck quick.in and out in less than 5min.
Great customer service, great pricing on Upack move, will absolutely use them again if I ever need to move long distance!
Thank you for trusting us with your move, L R! We're glad you had an excellent experience with our team, and we hope you enjoy your new home.
I would like to personally thank Neil. He was such a kind gentleman and helped deliver a very large package to my home today. He is an incredibly hard worker. I was extremely impressed with how he managed to deliver this package, in which should have taken two people to deliver! Great employee to this company!
Thank you for taking the time to share your experience with Neil, MissCP! Our people are at the heart of our success, and we are glad he is on our team. We are sharing your comments with his leaders so he can get the recognition he deserves!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- communication3
- pickup2
What the company says about itself
Taken from ABF Freight’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…how businesses operate. Backed by more than 100 years of experience, we help customers naviga”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- birdeye.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory