Alpine Storage
Self-storage facility in Kalispell, Montana
Google rating
4.5
Ratings counted
40
Are 1 or 2 star
5.0%Around typical
The rating breakdown
2 of the 40 ratings in Google’s published star breakdown for Alpine Storage are one or two star.
Worked out from 40 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Kalispell
2.6 percentage points higher than the middle of the 14 listings in Kalispell we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 27 | 67.5% | |
| 4 star | 8 | 20.0% | |
| 3 star | 3 | 7.5% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 5.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Alpine Storage at 5.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 25%
- Worked hard and fast1 · 25%
Counted across the 4 four and five star reviews we have read for Alpine Storage. A review can mention more than one thing.
In their own words
We just recently rented here, very impressed already! Secure area, VERY reasonable pricing, nice clean units and the grounds are kept up. Right after we rented online we were given a confirmation e mail and shortly after that someone reached out to check in on our unit and make sure we received our security access code, to address any questions we had, etc. I highly recommend this place!
Hi Vanessa! We are so happy your move in process was simple and easy! We don't love that everything is automated and you don't get as much in person contact right now. But it's great to hear our changes have not affected the customer … More
The manager got back to us quickly and saved us another trip. We really appreciate that.
Thank you, Annette, for leaving us this review! We really appreciate it and appreciate you being a long-term customer with us!
Had a great experience here. I had the unit for over two years and Pam was always very helpful and understanding as we had debit card changes and moved back our move out date multiple times. She always got back to me on questions I had and if we ever need a storage unit again, she's definitely who we would want to rent from again.
Thank you for the kind words, April. We have the best customers ever! We enjoy working with awesome people like you.
Superior customer service from day one! Everything was clearly explained. Units priced well. I even had to change the size at the last minute before movers arrived at the unit. Pam took care of it immediately. …
Thank you for the nice review, Kiki! I enjoy working with our customers. People like you make my job so enjoyable! Thank you for taking the time to tell others about your experience with Alpine Storage, Inc.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- rent5
- unit4
- convenient2
- quick response2
- pricing2
What the company says about itself
Taken from Alpine Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
Show the text this came from
“Alpine Storage Alpine Storage is a family owned business located in Kalispell just minu”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…units online and pay your bill online 24-7. We make renting storage a hassle free”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- superpages.comdirectory
- yellowpages.comdirectory