Antelope Valley Van & Storage
Mover in Lancaster, California
Its address is in Palmdale, California. It appears here because Google returns it for Lancaster.
Google rating
4.7
Ratings counted
61
Are 1 or 2 star
4.9%Around typical
The rating breakdown
3 of the 61 ratings in Google’s published star breakdown for Antelope Valley Van & Storage are one or two star.
Against other listings in Lancaster
About the same as the middle of the 11 listings in Lancaster we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 54 | 88.5% | |
| 4 star | 2 | 3.3% | |
| 3 star | 2 | 3.3% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 4.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Antelope Valley Van & Storage at 4.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Antelope Valley Van & Storage, counted by matching the words they used.
- Items missing or never delivered1 · 50%
Counted across the 2 one and two star reviews we have read for Antelope Valley Van & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This company was fast and punctual. But When we went to my new house to unload the workers were trying to sell me there jacuzzi. The guys thought I had money. Then One guy wanted to buy a shelf and I said no. So being a single mom and being overwhelmed on moving in and unpacking etc. I didnt notice they had stolen one of my shelf’s! I can’t believe a company would steal from a client. I had 3 but they took one. I guess the workers take advantage of helpless woman. I find it very sad!
Hello Rose, Reading this review took us by surprise to say the least. I would like to … More
I used them two months ago. They quoted me 2400.00 to move from Pamdale to Chatsworth. We reduced our stuff to move to half. They charges us 2000.00 plus two months of storage. When they delivered our stuff they said we owed another 1900.00 up front before they would deliver. Outrageous!!! Never use this company. Oh yea when they delivered they did not put anything back together as they said they would. They said anything they take apart they would put back together. They did not put one thing together.
Hello Mr. Lyons, We are very sorry to hear that your moving experience with our company didn't meet your expectations. For the last 70 years our goal is to provide excellent … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 33%
- Worked hard and fast5 · 24%
- Careful with belongings4 · 19%
- Turned up when they said3 · 14%
- Kept in touch1 · 5%
Counted across the 21 four and five star reviews we have read for Antelope Valley Van & Storage. A review can mention more than one thing.
In their own words
I’ve had the pleasure of using this company twice in 5 years, both times communication is smooth, movers were efficient and best of all, my items had no damage! Shout out to Tammy who helped facilitate both moves.
The team is excellent and professional. They are always on time, organized, prepared and work efficiently. I am very happy with the work performed and will continue to use them on all of our projects.
You never know whether your packers did a good job or a bad job until you unpack at your destination. We just received our furniture and household goods via Bekins after packing and storage by Antelope Valley Van & Storage. We have finished unpacking and found that everything arrived in good shape. So, it was an excellent packing job by Roger and his crew, and accurate inventory tracking by Bekins long-haul driver Rudy.
I cannot say enough good things about Antelope Van & Storage. The guys really took good care of me. Roger and Rich are the best! They moved me from Beverly Hills to the Antelope Valley under a very stressful time they were so kind and professional. This company is a well oiled machine. Watching these guys pack the house is pretty amazing. Then when it was time to get my stuff out of storage they were there again I cannot say enough good things about these guys and this company.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional crew5
- punctual5
- courteous staff5
- moving process3
- careful handling3
- care for items3
- easy move3
- cost3
- quick movers2
- flexible2
What the company says about itself
Taken from Antelope Valley Van & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
Operating numbers published on their site
- MC 770031
Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)
- States a founding yearsays on their website
Show the text this came from
“9 MC 770031 Family-Owned and Operated Since 1953 Leave Us a Review! Blank white image. P”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Premier Mover Since 1953 CALL NOW FOR A FREE ESTIMATE! OFFICE & INDUSTRIAL Button OUR STO”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“Lines U.S. DOT No. 2256609 MC 770031 Family-Owned and Operated Since 1953 Leave Us a Revi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews
- mapquest.comdirectory