Best Yet Storage - Airline Dr
Self-storage facility in Bossier City, Louisiana
Google rating
4.6
Ratings counted
54
Are 1 or 2 star
3.7%Around typical
The rating breakdown
2 of the 54 ratings in Google’s published star breakdown for Best Yet Storage - Airline Dr are one or two star.
Against other listings in Bossier City
2.1 percentage points lower than the middle of the 4 listings in Bossier City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 41 | 75.9% | |
| 4 star | 8 | 14.8% | |
| 3 star | 3 | 5.6% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 3.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Best Yet Storage - Airline Dr at 3.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Best Yet Storage - Airline Dr, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Best Yet Storage - Airline Dr. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This place has rats… BAD! I wouldn’t recommend anybody move anything of value or special memorabilia here. It will be destroyed.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote2 · 10%
- Professional and courteous2 · 10%
Counted across the 20 four and five star reviews we have read for Best Yet Storage - Airline Dr. A review can mention more than one thing.
In their own words
I called 4 storage places. 2 never returned my call. Teresa on airline dr answered, was professional, asked my name & was very helpful! I have had a unit for less than 2 months & Teresa has been great through the whole process!
Excekkent customer service. We had been waiting for another unit at Best Yet. Terisa contacted us about one that was being vacated. We looked and were inoressed with how clean the unit an surroundings were. She helped us with the sign up process and reminded us of the free truck for move in day. She has always gone above and beyond to help us, as well as others. This move was as easy as it could be due to Terisa and Amanda. Thank you
Thank you so much for the wonderful review! We are thrilled to hear that Teresa and Amanda made your move-in process smooth and that you were impressed with the cleanliness of our facility. We strive to go above and beyond, and I will be sure to share your kind words with them.
My thanks to Teresa at Best Yet Airline location. She has excellent customer service skills. She is always helpful with anything we need to help us settle in to our storage units. Also Amanda found us multiple locks with same key access. …
This location is great to enter and exit with no issues. Theresa the office personnel are great!!! If I have any questions she there with an answer!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff24
- cleanliness5
- easy access4
- clean grounds3
- phone call experience3
- location2
What the company says about itself
Taken from Best Yet Storage - Airline Dr’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Unbeatable Self Storage Amenities - 24/7 Access Get the best value for your mone”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory