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Bison Moving Tulsa

Mover in Tulsa, Oklahoma

Google rating

4.9

Ratings counted

852

Are 1 or 2 star

2.1%Around typical

The rating breakdown

18 of the 852 ratings in Google’s published star breakdown for Bison Moving Tulsa are one or two star.

Against other movers in Tulsa

This company2.1%
Typical mover in Tulsa3.3%

1.2 percentage points lower than the middle of the 20 movers in Tulsa we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
81395.4%
4 star
182.1%
3 star
30.4%
2 star
30.4%
1 star
151.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Bison Moving Tulsa at 2.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Bison Moving Tulsa, counted by matching the words they used.

  • Damage to belongings4 · 25%
  • Late, delayed or a no-show2 · 13%
  • Crew conduct2 · 13%

Counted across the 16 one and two star reviews we have read for Bison Moving Tulsa. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewTerry K.a year ago
My experience with this company was very negative. I had for the most part gone over everything to be moved. They had started and were only 15 to 30 minutes in when they complained that they were dizzy and couldn't work in these conditions due to something in my master bedroom. I personally had been in and out of the room several times packing things up that morning and wasn't affected by their claims. I understand that it wasn't exactly clean but nothing that would be detrimental to anyone.
Reply from the business

Hello Terry, I apologize for the move not being able to be completed on Saturday; however, we deemed that the home was too unsanitary to move into our trucks. I had never received a call regarding any damages to your vehicle on behalf of our trucks, so this is the first I'm hearing about it.

1-star Google reviewEdward D.6 days ago
I hired Bison for a 2-hour job to start at 11:00 AM with a 15-minute window for delay. We had Bison hired for a certain job. They were not at our location at the time of the schedule time and had not called us, so I called. They were still at another job and the location was twenty-five minutes away from our location. We had no choice but to stop what our job was to start doing their job. When they finally arrived, they worked for one hour to finish what was left of their job.
Reply from the business

Ed, Thank you for taking the time to leave us a review. To clarify we don’t guarantee any start time after 10am due to being unable to predict when jobs wrap up. I’m sorry that this resulted in a delay of your timetable.

1-star Google reviewJohn H.Edited 2 years ago
I must say, I was very disappointed yesterday with the drop-off of my furniture. Most of everything went ok, however when they were moving my $600 office desk, they tried to put it on its side and severely damaged one of the legs. The desk was 100% undamaged when they picked it up. My sister-in-law was in another room and heard a loud crack.... It should have been VERY obvious that it was damaged. When I discovered the broken leg, they were still unloading the truck.
Reply from the business

UPDATE 10/26/23: John, Unfortunately, we were not able to meet your expectations, though we did go well above and beyond the terms of the contract. We are not perfect and sometimes, damage does occur during the course of a move.

1-star Google reviewRyan M.5 months ago
I don't know where all of these good reviews came from... I'd echo Shyla's review from a month ago, nice people who appeared to work hard, and we tipped well. But our belongings were damaged due to carelessness. Our TVs weren't wrapped with the blankets we provided. Instead, the screens were placed directly against wood beams, we're lucky we caught it before they arrived broken or scratched. Our living room table was left unprotected and is now visibly scratched.
Reply from the business

Hello Ryan, I'm sorry to hear about your experience with us! We do our best to ensure that everyone is taken care of to the best of our ability. When you reached out to me today, I informed whomever I was speaking to that our damage claim specialist is the one who can handle the process to begin…

1-star Google reviewArlenea year ago
An absolute nightmare of an experience! First of all, they couldn't get their scheduling right, showed up after 9:00am, but still said they started at 9am on the bill. I called the week prior and they were about to schedule me for Wednesday, but apparently didn't have till Thursday, which was the last day I had to get out of my 2 bedroom duplex. I was downsizing so I was moving into a two bedroom apartment which was a lot smaller. I sold a ton of furniture and got rid of a lot of stuff.
Reply from the business

Arlene, I am sorry to hear that we weren't able to meet your expectations for your move; this is the first we are hearing of any issues with your move that took place today. I am glad to hear that we were able to get you scheduled for the move even if it wasn't your ideal day - like most moving…

2-star Google reviewKya J.7 months ago
This was not the smoothest moving experience. My move had to be delayed due to an issue on the company’s end and they were late on the day of service. The first 15 minutes of the visit was spent going over documents that could have been completed ahead of time. They estimated that the entire process should take no more than 2 hours, but they took 2 hours to retrieve my items from the first location. This caused the second part of the move to be rushed and I had to advocate for the assembly piece of my move.
Reply from the business

Hello Kya, We apprecaite your review, even though we fell short of your expectations. I apprecaite the honest review, I do apologize on having to move your scheduled date. I was unaware of the team being late to the job that we had rescheduled.

1-star Google reviewSara M.9 months ago
I rarely leave negative reviews, but our experience with Bison was extremely frustrating and disappointing. First, they failed to provide the second truck that we had discussed upfront and were counting on. This left us scrambling at the last minute to rent our own U-Haul just to get everything moved. It added unexpected stress, time, and cost on what was already a hectic moving day. Then, when our items were delivered, several pieces of furniture were heavily damaged.
Reply from the business

I'm sorry to hear that you had a rough experience with our team. We take pride in the work that we do and when we fall short of expectation we take it personally. We appreciate the honest review of our business and will strive to make the corrections we need to ensure a smoother process moving…

1-star Google reviewKaren S.3 weeks ago
I moved from a one bedroom apartment to another one bedroom apartment and it took two movers 4 hours. I had very little furniture and just bags instead of boxes The move cost me over $600. Two men moved me and literally only one man was moving me. The other man literally did nothing except load bagsThe move took them so long and I was getting highly frustrated with them being so slow. They were getting paid by the hour. I felt like my move should’ve cost me between $350 and $400. I ended up spending a lot more.
Reply from the business

Karen, Thank you for taking the time to leave a review. I’m sorry to hear your experience with us was unsatisfactory. Our typical move for an apartment move is 2-4 hours depending on stairs, number of items, length of walk etc. Your move did end up taking us approximately 4 hours.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous203 · 50%
  • Worked hard and fast186 · 46%
  • Careful with belongings80 · 20%
  • Turned up when they said79 · 19%
  • Kept in touch35 · 9%
  • Price matched the quote8 · 2%

Counted across the 408 four and five star reviews we have read for Bison Moving Tulsa. A review can mention more than one thing.

In their own words

4-star Google reviewMark H.a year ago
We recently moved and had Bison Moving move our household items. What they did well: 1. The majority of our furniture pieces have glass in them. They wrapped all the pieces with blankets and skrink wrapped them. 2. They were careful and efficient when packing the truck. 3. The unload time was fast and they moved the pieces where we needed them. 4. All of our furniture with glass arrived to our new home in great shape. 5. The time estimate they provided was very accurate on the time they spent moving us. 6.
Reply from the business

Mark, thank you very much for taking the time to leave such a constructive review. There are several areas where we can improve and we are always grateful to know how we can get better! We apologize again for the overcharge and hope you have received our refund check by now.

5-star Google reviewDaphne F.a year ago
After several months of trying to recover from our house flooding, we decided to move across state to be closer to our son and family. We had lived in our Lawton home 23yrs and gotten older too! We moved ourselves from TX to OK back then but knew that was out of the question now. Our agent suggested we contact Bison Moving out of Tulsa. We are so glad we did. The three gentlemen who came said not to worry they would take care of everything and they did.
Reply from the business

Thank you Daphne for taking the time to leave us a review! We appreciate you putting your trust in us for your across the state move! Dylan McCoy General Manager, Bison Moving

5-star Google reviewNick K.9 months ago
Bison Moving did an outstanding job with my cross-country move from Tulsa to New Hampshire. I hired the Bison Moving team to help me pack my U-Haul. Dylan (the lead) and his crew, Brad and Jax, were absolute pros—courteous, efficient, and incredibly careful with everything they handled. They treated my wife’s fragile blown-glass artwork with meticulous care, and my guitars arrived not only safe but still in tune.
Reply from the business

Thanks Nick! Love and miss you dearly! I'm happy to hear that you made it safe and your belongings made it as well! We hope to see you soon when you come back to town! Dylan McCoy General Manager, Bison Moving

5-star Google reviewMary M.Edited 11 months ago
Ryan and Rolando packed our household on August 26. They were so efficient and careful and attentive to details as they packed everything. On August 28, Brad and David from Bison Moving came to load our 16 foot POD today. To say that they are incredible doesn’t do their work justice. They took time to listen to our concerns that everything might not fit and surveyed all the boxes and furniture. They worked in perfect unity and kept a steady stream of boxes and furniture heading into the pod.
Reply from the business

Thank you Mary for taking the time to leave us a review! We appreciate you! Dylan McCoy General Manager, Bison Moving

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff262
  • polite staff106
  • professional movers35
  • fair pricing24
  • furniture moving18
  • careful movers16
  • office move6
  • last minute booking4
  • clean truck3
  • bison moving2

What the company says about itself

Taken from Bison Moving Tulsa’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…and precision. Being fully licensed and insured, we take the utmost responsibility for”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Stillwater, OK FAQ CONTACT US Request a Free Quote! Tulsa and Broken Arrow's Trusted Movin”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…experts in Tulsa, OK. As a local, family-owned company, we are built on a foundation o”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…with care and precision. Being fully licensed and insured, we take the utmost respons”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yellowpages.comdirectory
  • chamberofcommerce.comdirectory
  • bbb.orgreviews
  • yelp.comreviews
  • mapquest.comdirectory

Before you hire Bison Moving Tulsa

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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