Charitable Movers & Packers
Mover in Grand Prairie, Texas
Its address is in Midlothian, Texas. It appears here because Google returns it for Grand Prairie.
Google rating
5.0
Ratings counted
230
Are 1 or 2 star
0.9%Unusually few
The rating breakdown
2 of the 230 ratings in Google’s published star breakdown for Charitable Movers & Packers are one or two star.
Against other listings in Grand Prairie
4.1 percentage points lower than the middle of the 9 listings in Grand Prairie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 227 | 98.7% | |
| 4 star | 1 | 0.4% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 0.9% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Charitable Movers & Packers at 0.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Charitable Movers & Packers, counted by matching the words they used.
- Damage to belongings1 · 50%
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for Charitable Movers & Packers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We downsized to a new home approximately 5 miles from our existing home in May 2026. Charitable Movers game us an estimate for providing packing supplies, boxes, packers and movers. The 2 ladies that packed our kitchen and pantry were amazing! The supplies were delivered on schedule, packers on schedule and movers on schedule even though they had an issue with their trucks being packed and stuck in another town. They rented other trucks to provide our move on time. The movers were very polite and personable.
Cindy I’m sorry you feel this way about your move, it is always our intention to provide top service and never leave anyone not happy. I have always tried to fix any issue on moves the best way I can. As you stated in your review I offered … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 43%
- Worked hard and fast9 · 39%
- Careful with belongings6 · 26%
- Turned up when they said5 · 22%
- Kept in touch1 · 4%
Counted across the 23 four and five star reviews we have read for Charitable Movers & Packers. A review can mention more than one thing.
In their own words
The owner of this company did a great job with communicating prior to the move, showed up on time, and did a careful job moving for us. Things were placed exactly where I asked for them to be. The workers were polite and friendly. We were very pleased, and plan to use this company again for future needs.
Thank you Diane for the kind review. We look forward to working with you in the future.
Update: Charitable movers moved us for a second time in July 2025- this time from the DFW area to Austin area. The guys loaded one day and delivered the next. They were just as great! The crew showed up on time powered by a good playlist and energy drinks I’m pretty sure… moved quickly, and nothing was broken. They had to navigate delivering and unloading in the rain but didn’t miss a beat and our belongings were safe. Still 5 stars! December 2023: Charitable Movers did a fantastic job moving us!
Thank you Megan. It was a pleasure working with you and your family. Enjoy the new place.
***update**** The owner, Shawn, immediately reached out to me as soon l posted this review and we discussed things a bit more and he instantly made it right. To me, that shows not only honesty, but integrity and willingness to make it right. Thanks so much!! ----------- I really wanted to love this como, but when their staff isn't provided with or doesn't bring the proper equipment, thus making the move waayyyyy longer than it should have been, it's hard to give a good rating.
Thank you for your kind review. It was a pleasure doing business with you.
I heard that Charitable movers were good, but I didn’t know they were THAT good! They showed up right on time, if not early. They were able to unload and load our storage unit in an hour. Once we arrived at our home, it took them less than an hour to unload. No issues whatsoever. For my military folks, don’t forget to ask for a military discount as they offer that as well. And shout out to Mike and his awesome personality that made the move that much better.
Thank you Chris it was a pleasure working with you
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling29
- courteous staff23
- professional movers19
- smooth move12
- efficient crew7
- on time6
- fast movers5
- careful movers4
- furniture moving3
- honest staff2
What the company says about itself
Taken from Charitable Movers & Packers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…and surrounding areas. We are also licensed & insured for your protection. Sche”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Home Our Team About Us FAQ Blog Get a Free Estimate Moving Services Residential Moving Comm”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Terms and Conditions Privacy Policy . Established 2017 MOVING THE WORLD FOR GOOD ABOUT US Movi”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…areas. We are also licensed & insured for your protection. Schedule Now Or Ca”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews