Coakley Brothers & Brothers Interiors

We hired Coakley Brothers/ Allied moving to move our household items on July 31 to be moved to our new home in Anthem, AZ on Aug 6/7. Ken Kruk, the salesperson gave us a bid of approximately $7200, which covered loss and mysterious disappearance and would eliminate any deductible should the movers lose or damage our items. When it came time to move our things, the movers were 4 hours late in arrival.

We hired Coakley Bros. in April 2023 to move us in the same neighborhood, about 4 blocks. They gave an initial quote, which I asked for a revised estimate with only large items included, as we moved a lot ourselves since it was a short move. We used them mainly for our furniture. We paid the movers at the end of the move, the check was cashed, no communication otherwise, and then I get this random bill without any explanation a month later.

We sold our house and needed to store almost everything, besides our bedrooms for about a year. We had to undergo our new remodel and addition before we could move everything into the new home. When I was first quoted that they "could get this done for us", it would cost us about $12k. This did not include the $1k per month in storage or the eventual $10k move-in. The $12k was just the move out. To my own fault, I did not read thoroughly enough through the paperwork.

Coakley Brothers was the desination agent for my move to Milwaukee last spring. After the move they fabricated $2200 in additional charges and have since then attempted to extort the money from me by threatening legal action. I recommend you go with a more reputable business.

We will never use Coakley Brothers again. When our move became a two-step process, we could not get an updated quote. Calls not returned. E-mails not answered. By then it was too late to get another mover. Invoice did not reflect actual time utilized (as promised). "We only charge for the time used,"... right... We had to meet with them at their office to get an invoice showing time and supplies utilized. In the end we paid much more for our move than planned and more than other companies quoted.

Where do I begin? They were on time to pick up all of our possessions in WI to be delivered to SC. It was to take 3 days to get our items. Since another client cancelled their move at the last dog, they hung around WI for several more days trying to get another load on their truck. It took 11 days to get our things. They were delivered to a storage facility where we kept them for 6 months.

We started out on the right page with Coakley for our June move out of state. We had all the inventory completed, the at risk items identified and a plan to protect them, plus the logistics for our move to a hilly, mountain area which was going to make the driveway tricky with a box truck. Then, things changed. Just 9 days before our move, I get a call from the Owner, Peggy Coakley, telling me that they can pick up our stuff but they don't have a driver, so we would have to store our stuff for an unspecified…

First time ever using a moving company. Couldn't have been a more horrible experience. They lied from the first phone call, quoted 3 guys and 4 1/2 hours. They said they needed a 4th guy which made the price per hour go up. Then 4 1/2 hours was 8 1/2 do to these so called movers talking and taking so much time to load and unload a truck. Worst part my husband moved all boxes the day before so just furniture took 8 1/2 hours. Quoted $895.00 and at the end almost $1800.