Compassion Movers
Google rating
4.4
Ratings counted
59
Are 1 or 2 star
15.3%Well above typical
The rating breakdown
9 of the 59 ratings in Google’s published star breakdown for Compassion Movers are one or two star.
Against other listings in Mesquite
11.1 percentage points higher than the middle of the 8 listings in Mesquite we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 49 | 83.1% | |
| 4 star | 1 | 1.7% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.7% | |
| 1 star | 8 | 13.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Compassion Movers at 15.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Compassion Movers, counted by matching the words they used.
- Damage to belongings2 · 33%
- Late, delayed or a no-show2 · 33%
- Crew conduct2 · 33%
- Stopped responding2 · 33%
Counted across the 6 one and two star reviews we have read for Compassion Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
What a joke. They showed up 3 hours late on day of move out and although they were running way behind they insisted they would get everything finished in 1 day. By 8pm they let us know that they would finish installing beds and return the next day to install our TV’s at 11am. They asked for partial payment which we unfortunately agreed too. At 1pm the next day we got a call from the female owner saying there phones weren’t working and they had to fix their phones before they could come finish the job.
I was promised that the movers per Adam with the company would come TODAY move small amounts of furniture from one room I had redone to another room next to it! Also as well as move some furniture from a storage unit close by. I had had to text him at 7:00 tonight because he NEVER kept me updated!!! He said he would HAVE To reschedule I had to be out of my storage by TONIGHT and he was not coming or responding or calling back! He read the text messages asking him to call me.
I called these movers for a simple 1room move they booked told me it would be $135 an hr with a minimum of 2hrs...Well they never showed up I called and text several times no response it would of only taken them less than 3mins to cancel me instead they chose too use Poor Customer Service...
Unfortunately , we have the right to refuse service and customers that use profanity while talking to us is not something we are willing to work with.
Bad experience using this company. Moving items from a house to two separate locations and moving date got postponed three times. I never did get the items moved to the second location because I was asked for more money. The blame was cast …
He has rescheduled 4 times, I would’ve been understanding if the owner would’ve just been completely honest about the time frames that he gave. The company was recommended by a friend which is why I chose them.
Adam and Claudia and their team damaged over $10,000 worth of our furniture and appliances, and they broke many of their promises. They are unprofessional and unreliable. …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 54%
- Worked hard and fast2 · 15%
- Turned up when they said1 · 8%
- Price matched the quote1 · 8%
- Kept in touch1 · 8%
Counted across the 13 four and five star reviews we have read for Compassion Movers. A review can mention more than one thing.
In their own words
Adam is courteous, thorough and professional. I reached out to Adam to help with packing and moving things from my family home. Since I live out of town, I had to arrange everything remotely through text and facetime. From the get go, Adam was helpful. He recommended the right storage place for us to store some items. Once he packed and put them in storage, he also offered to take our furniture for a good price. He made sure to confirm which items to take and which items to leave in the house.
Thank you so much for the opportunity to serve you !
Hands down the best moving company🙌🏽. Adam was so companionate when it came to my moving situation and he was very understanding and had awesome communication. My movers were Ray and Biggie and they are very hard workers. They had my …
I called them after Hire A Helper broke a lot of my items and left my sofa outside-refusing to bring it in because it was too heavy, I called Compassion Movers who arrived promptly and picked up the sofa and carried it inside...they were here for about 3 minutes...great customer service and friendly people
Thank you so much! It was a pleasure doing business with you !
I am a fan! When our original mover kept rescheduling our appointment and a week had passed with no plan of picking up our 2 granite slabs from the supplier, Adam came and saved the day! We found ourselves in a frustrated position since our original mover cancelled on us a few times and told us he was too busy. Thank God for Compassion movers! Adam was not only a professional and just an overall pleasant person, but you can truly tell he is passionate about what he does!
Thank you so much!! We look forward to doing business with you in the future!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff6
- careful handling6
- cost6
- small furniture moving3
- honesty3
- quick arrival2
- client care2
- washer and dryer hookup2
- professional guys2
- upfront pricing2
What the company says about itself
Taken from Compassion Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Services MOVING PROTECTION SATISFACTION GUARANTEED Get the results you deserve with this q”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- mapquest.comdirectory
- yelp.comreviews
- facebook.comsocial
- manta.comdirectory
- alignable.comdirectory