Déménagement AGB
Moving and storage service in Saint-Hyacinthe, Quebec
Google rating
4.8
Ratings counted
367
Are 1 or 2 star
3.3%Around typical
The rating breakdown
12 of the 367 ratings in Google’s published star breakdown for Déménagement AGB are one or two star.
Against other listings in Saint-Hyacinthe
About the same as the middle of the 7 listings in Saint-Hyacinthe we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 347 | 94.6% | |
| 4 star | 5 | 1.4% | |
| 3 star | 3 | 0.8% | |
| 2 star | 2 | 0.5% | |
| 1 star | 10 | 2.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Déménagement AGB at 3.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Déménagement AGB, counted by matching the words they used.
- Price rose after the quote1 · 13%
- Damage to belongings1 · 13%
Counted across the 8 one and two star reviews we have read for Déménagement AGB. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Beware! They don't keep their word! Protect yourself and record the conversation when submitting a quote! I requested two men at an hourly rate of $120/hour to move an elderly person with Alzheimer's. It was just one room, a small, simple move. They then offered me a third man because the company had another (larger) move after mine, with only a one-time additional charge of $20 (I had the employee repeat this two or three times to be sure). When I received the invoice, the hourly rate was $156.56.
Hello Mr. Cantin, We are sincerely sorry that you feel wronged. We provided you and your mother with the best service, just as we do for the thousands of other contracts we … More
By far the worst moving company I've ever dealt with. One of my pieces of furniture was damaged during the move. The movers didn't inform me of the accident; I had to discover it myself. Afterward, one of them offered me a paltry $100 in compensation for what they claimed was just a scratch, but the furniture was definitely broken and dented. He even dared to tell me their compensation was generous. A complete lack of respect and customer service.
Hello Ms. Vinet, we are sorry you were dissatisfied. We did our best to satisfy you. … More
Although I didn't use AGB Moving Services, I must mention that I encountered two of their employees at a McDonald's in Beloeil. One of them behaved inappropriately and uncomfortably towards me. I ignored the comments and pretended I hadn't heard anything. A few minutes later, two young women entered the McDonald's and were also given inappropriate looks by the same employees. It's not a crime in itself, but it would be nice to show a little restraint next time.
Thank you for taking the time to share your experience, even though it wasn't related to our services. I'm truly sorry to hear that you had an uncomfortable interaction with members of our team. Respect and courtesy are essential to us, and … More
Lack of professionalism: this moving company refuses to travel from Montreal to Saint-Hyacinthe because, he says, of COVID-19. For a company that specializes in moving, it's logical to have to travel, even if it means taking the appropriate health precautions.
Please contact us at ([phone removed] so we can clarify the situation. Your name does not allow us to associate you with any of our client accounts, and customer satisfaction and the quality of our services are our top priorities. … More
Having dealt with them before, I trusted them again. What a mistake. And to add insult to injury, they undervalue your belongings to the bare minimum to pay you the bare minimum. I'm done with them.
Hello Sylvie, thank you for placing your trust in us a second time, and we are sincerely sorry that the outcome disappointed you. The compensation process follows established scales, but we understand that it may seem unfair and we would like to review your case with you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 37%
- Worked hard and fast5 · 26%
- Turned up when they said1 · 5%
Counted across the 19 four and five star reviews we have read for Déménagement AGB. A review can mention more than one thing.
In their own words
Julian, Yan, Mathias. Excellent service, punctual, attentive, friendly. Thank you
Thank you so much, Martin, for your kind words! It warms Julian, Yan, and Mathias's hearts to know that you were punctual, thoughtful, and friendly. We know how stressful moving can be, so thank you for your trust. We look forward to … More
Thank you to your team for our successful move, even though it's never easy. Julian, Yan, and Christophe worked with smiles on their faces and were quick and conscientious. And it was their second move in the same day! They are truly outstanding professionals. We will not hesitate to recommend your company.
Thank you so much for this wonderful 5-star review! Knowing your move was a success is our greatest reward, especially knowing how stressful that day can be. At AGB Moving, we are committed to keeping a smile on our faces and remaining meticulous from the very first box to the last.
A huge thank you for your professionalism and dedication from the initial quote to the move itself, which was carried out with great care and efficiency despite the intense heat…42 degrees! 😮 Well done to Chantal and Catherine, as well as the moving team: Érik, Cedrik, and Claude. I highly recommend them. Have a great summer!
A huge thank you, Manon, for this wonderful testimonial! The whole team is delighted to have been able to assist you. Your satisfaction is our greatest reward, especially given the 42°C heat we had today! … More
Moving day: June 19, 2026. Sunshine at departure and heavy rain upon arrival. Julian, Yan, and William were fantastic, helpful, and cooperative in assisting us with our move (our last move since 1998). Thank you to your wonderful team.
Thank you so much, Douglas, for this wonderful testimonial! We're touched to know that Julian, Yan, and William made your move as pleasant as possible, despite the rain upon arrival. We know how significant a move can be after so many … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- employe18
- professional moving6
- polite movers6
- efficient movers5
- fast moving5
- moving team4
- well-done work4
- long distance moving4
- worry-free move2
- problem-free process2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- canpages.cadirectory
- chamberofcommerce.comdirectory