Derrel's Mini Storage
Storage facility at 1700 S Blackstone St in Tulare, California
Google rating
4.6
Ratings counted
207
Are 1 or 2 star
4.3%Around typical
Google carries other listings under this name in Tulare. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing (1), the other listing (2).
The rating breakdown
9 of the 207 ratings in Google’s published star breakdown for Derrel's Mini Storage are one or two star.
Against other listings in Tulare
About the same as the middle of the 7 listings in Tulare we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 163 | 78.7% | |
| 4 star | 27 | 13.0% | |
| 3 star | 8 | 3.9% | |
| 2 star | 3 | 1.4% | |
| 1 star | 6 | 2.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Derrel's Mini Storage at 4.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Derrel's Mini Storage, counted by matching the words they used.
- Crew conduct4 · 50%
Counted across the 8 one and two star reviews we have read for Derrel's Mini Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Im very disappointed today rented from u guys here in tulare both locations and half to say that its been good but the location on mooney needs better people rude both times i rent from there should have went to other one and the hours should be longer with these days to
Derrels mini storage on Blackstone in tulare ca they were good I had been with them for about 10 years but just residents they came out with some charges on me & so I had to let it go they never had done that to me before & with that said I'd never recommend them to anyone anymore
The CEO of Derrel's Mini Storage is getting too greedy. Raises the rates every year. Our new rate went up two and a half dollars, going to try to move out soon. Feel like he takes advantage of customers
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 14%
- Worked hard and fast1 · 7%
Counted across the 14 four and five star reviews we have read for Derrel's Mini Storage. A review can mention more than one thing.
In their own words
I wanted to share my positive experience at the Derrel's Mini Storage location on Blackstone. Myron and Adela were great to work with; they were both incredibly friendly and helpful throughout the process.
Thank you so much for your kind words, Cory. We really appreciate you taking the time out to share your experience with us. If any questions arise please reach out to us at ([phone removed]. … More
Amazing customer service , showed me the areas and units I was interested in. Reasonable prices and everything was very clean and kept up .
Thank you so much for your kind words, Adrian. We really appreciate you taking the time out to share your experience with us. If any questions arise please reach out to us at ([phone removed]. Cheers, Derrel's Mini Storage
Tracey was very helpful and the gentleman that showed me the unit was great, too! Good prices and the place is immaculate!
Thank you so much for your kind words, Johnny. We really appreciate you taking the time out to share your experience with us. If any questions arise please reach out to us at ([phone removed]. Cheers, Derrel's Mini Storage
Sam and Tracy at this location are awesome! Great facility and well maintained! Would highly recommend this location!
Thank you so much for your kind words, Matt. We really appreciate you taking the time out to share your experience with us. If any questions arise please reach out to us at ([phone removed]. … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness12
- welcoming staff7
- easy to work with6
- unit sizes5
- polite managers4
- friendly place3
- clean lot2
- product availability2
- online payment2
- rates2
What the company says about itself
Taken from Derrel's Mini Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…in the heart of the San Joaquin Valley since 1981. We added a second Tulare storage facil”Raw text captured from the page, including any surrounding navigation.