Despatch of Southampton Moving & Storage, LLC.
Moving and storage service in Southampton, New York
Google rating
4.7
Ratings counted
13
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 13 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 12 | 92.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 7.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Despatch of Southampton Moving & Storage, LLC., counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Despatch of Southampton Moving & Storage, LLC.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The coordinator is very unprofessional. He rarely replied my email on time and threw a strong attitude when I raised the concern of late arrival of my stuffs. The coordinator asked me "what is your problem with the delivery date?" It sounds like they totally owned me since they already asked me to make the payment. They charged extra storage even though it was their problem to slip the loading date but still it showed on my final bill.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 50%
- Turned up when they said1 · 10%
Counted across the 10 four and five star reviews we have read for Despatch of Southampton Moving & Storage, LLC.. A review can mention more than one thing.
In their own words
We had an amazing experience and our movers were very prompt and professional. Would definitely use again and recommend!
Despatch are my knights in shining blue armor, as we call them. We recommend all our clients to Despatch for their moving and storage needs. Adam, the GM, is always calm, professional, and reassuring even in the face of multi-day/faceted/destination logistics. Nick and James in the warehouse always have smiles on their faces and help load our van when we need packing supplies.
We have nothing but praise for Despatch! Our move felt complicated. From one apartment we moved our items to another house, and our extra items into storage, our son's items into an apartment, our daughter's items into separate storage. Despatch made it look easy! Plus the cost was extremely competitive. Adam organized everything and was responsive and receptive to all of the moving parts. Their teams are courteous and kind as well. Thanks to Jimmy and Luis!
We used Despatch of Southampton for our recent long distant move and were so happy that we did. From my first phone conversation with Jeff, our estimate visit with Mike and then our moving crews – it was professional, friendly, and caring …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- staff4
- moving-related packing2
- moving crews2
What the company says about itself
Taken from Despatch of Southampton Moving & Storage, LLC.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…team Van Line Agent Licensed & Insured Secure, monitored facilities Trusted by”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…uthampton Full-Service Moving Company Since 1957 Skip to content Inventory Moving Local”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“David B. Ready when you are. Get a guaranteed estimate and a move that’s done r”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“Established, local team Van Line Agent Licensed & Insured Secure, monitored facilit”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory