Dolly Donkeys Moving Co.
Google rating
4.8
Ratings counted
42
Are 1 or 2 star
4.8%Around typical
The rating breakdown
2 of the 42 ratings in Google’s published star breakdown for Dolly Donkeys Moving Co. are one or two star.
Worked out from 42 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Canton
2.8 percentage points lower than the middle of the 6 listings in Canton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 39 | 92.9% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 2.4% | |
| 2 star | 1 | 2.4% | |
| 1 star | 1 | 2.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Dolly Donkeys Moving Co. at 4.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Dolly Donkeys Moving Co., counted by matching the words they used.
- Damage to belongings2 · 100%
- Items missing or never delivered1 · 50%
Counted across the 2 one and two star reviews we have read for Dolly Donkeys Moving Co.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Not happy with the result of missing item still not replaced. Broken glass on Tiffany lamp still remains. If anything is ever done I will change my review.
This company damaged 3 couches during a move. They were not skilled enough to move our bed. They are not experienced movers. They even blocked my phone number where I can no longer call the manager direct. If I could rate the service less than 1, I would. Then the manager was mad at me for being upset. 😠 …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 42%
- Worked hard and fast6 · 32%
- Careful with belongings3 · 16%
- Turned up when they said1 · 5%
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for Dolly Donkeys Moving Co.. A review can mention more than one thing.
In their own words
Great service. They were on time (actually they were early) quick and careful with our belongings. Highly recommend
We're delighted to hear you found our service great and efficient. Your recommendation means a lot to us!
They were great! They worked hard and provided a great experience for our family. They were responsive and respectful. Well worth the investment to have them move our stuff.
Glad to hear you had a positive experience and found our team hardworking and respectful. Your satisfaction is very important to us.
Dolly Donkeys moving company does a great job at an affordable price. They guys are friendly and professional. We ran into an issue with a couple “lost” boxes and they worked with us to help find them all weekend long, including Sunday. We ended up finding them but management was there every step of the way until the problem was resolved. They proved to us how much they cared about our lost items and did everything they could to help. They even offered to send the guys back to help us look!
We appreciate your feedback and are glad to hear about your positive experience. Customer satisfaction is our priority. Thank you for sharing.
When searching for movers, we found that Dolly Donkeys had one of the most competitive prices. Their movers were very attentive to our belongings and went the extra mile to ensure that everything was functioning properly before leaving, even if it meant taking a little extra time. They even made sure that our adjustable bed was working perfectly before wrapping up the job. We were very impressed with their professionalism and would highly recommend them to anyone in need of a reliable moving company.
Thank you for choosing Dolly Donkeys for your move. We strive to provide competitive prices and exceptional service for our customers. We appreciate your recommendation and look forward to serving you again in the future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers8
- careful handling6
- hard workers5
- kind staff5
- quick move3
- furniture care3
- timeliness2
- above and beyond2
- value for money2
- response time2
What the company says about itself
Taken from Dolly Donkeys Moving Co.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“…for Dolly Donkeys Moving Co., and our licensed and insured team is equipped to handle”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Us Professional Movers in Canton Insured Residential & Commercial Moving Sol”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…stress-free experience. Our local and family-owned business knows how frustrating moving c”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…ounding areas. Every move begins with a free estimate , so you know exactly what to expect, a”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yellowpages.comdirectory
- chamberofcommerce.comdirectory