Errand Boys LLC
Google rating
4.8
Ratings counted
259
Are 1 or 2 star
3.1%Around typical
The rating breakdown
8 of the 259 ratings in Google’s published star breakdown for Errand Boys LLC are one or two star.
Against other listings in Dubuque
2.1 percentage points lower than the middle of the 13 listings in Dubuque we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 246 | 95.0% | |
| 4 star | 2 | 0.8% | |
| 3 star | 3 | 1.2% | |
| 2 star | 1 | 0.4% | |
| 1 star | 7 | 2.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Errand Boys LLC at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Errand Boys LLC, counted by matching the words they used.
- Damage to belongings1 · 17%
- Late, delayed or a no-show1 · 17%
Counted across the 6 one and two star reviews we have read for Errand Boys LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
A little over a month ago, I contacted Errand Boys to get a quote on some jobs that needed done at our home. I left a message asking Luke to contact me which he didn't & I had to contact him twice again before he even called me back. He told me he would be at our home the next day but never showed up. When I contacted him again, I was told by Luke that "the appointment didn't transfer onto his calendar". He told me that he would be here the next day.
Hey James. We are so sorry to hear about your experience with us. With it being our busy season getting on the schedule can be a bit of a task but rest assured once you are on the calendar you have our full attention from the start of the … More
We hired them for a move. We accurately described everything that was to be moved, including disassemble and assembly of furniture. Not only was the job not completely performed, but it took them two days to do what took other moving companies eight hours to perform. One of the people that was moving us was smoking marijuana. They failed to follow directions as to where to place things. And we found damage. Never use them for a moveever.com.
Craig -- Luke (owner) from Errand Boys here. My sincerest apologies for your experience with us back in December. I have thought about you and your family daily since you left this review. We dropped the ball while serving you and fell flat … More
Upon calling the person who answered was not professional. I was greeted with a "Hello" that was delivered in a way I wouldn't use myself with anyone. The gentleman on the phone didn't have much info to help me decide if this company …
Hey Cricket! We’ve made a lot of improvements in the last 5 years since we last spoke and hope you’ll give us another shot to show you what we’re truly all about!
We almost hired them, from the reviews and the name maybe they are good for errands, but if you are moving go elsewhere.
Mr Martin could you please explain what led you to leaving such a poor review when you admittedly didn’t even hire us?
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 41%
- Worked hard and fast6 · 35%
- Careful with belongings4 · 24%
- Kept in touch2 · 12%
Counted across the 17 four and five star reviews we have read for Errand Boys LLC. A review can mention more than one thing.
In their own words
Willie and Joe were very professional and efficient. They finished early and gave tips of keeping bolts with the furniture and made sure moving blankets were used. They packed the pod and secured contents. Very happy with the service!
We recently hired Errand Boys to do a large bush removal project at our home in Dubuque. We had a large number of years-growth/overgrowth of Juniper bushes surrounding the foundation of our house in the front and sides of the house. The bushes were obscuring the front of our home, and overtaking part of the front lawn. 😳 Kudos to Errand Boys Team Member, Kam who completed the job by himself!
I enjoyed every minute of getting to know these guys I worked with Jake and Demetrius. They were courteous well mannered respectful fun to talk to and worked very hard and diligently. They were also very aware of my furniture and what was important to make sure they kept safe. They were very observant of that. I would use these guys again if I ever moved again or for other little odd jobs like painting, The owner Luke is also an amazing guy.
WOW WOW WOW! I am moving my business and decided I needed help and luckily the Errand Boys were able to get me in with my last minute request. On moving day, of course it rained but they were super flexible with me in adding an additional moving date to make sure we got it done without damaging anything. Demetrius and Sean were my movers and they worked efficiently, always had a great attitude, and handled my items with care when both loading and unloading the truck.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff35
- furniture moving7
- friendly movers6
- easy moving experience4
- highly organized4
- helpful owner4
- easy scheduling3
- fast movers3
- long distance move2
- last minute move2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- chamberofcommerce.comdirectory
- yelp.comreviews