Tucker Freight Lines
Trucking company in Dubuque, Iowa
Google rating
4.0
Ratings counted
95
Are 1 or 2 star
21.1%Well above typical
The rating breakdown
20 of the 95 ratings in Google’s published star breakdown for Tucker Freight Lines are one or two star.
Against other listings in Dubuque
15.9 percentage points higher than the middle of the 13 listings in Dubuque we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 65 | 68.4% | |
| 4 star | 7 | 7.4% | |
| 3 star | 3 | 3.2% | |
| 2 star | 2 | 2.1% | |
| 1 star | 18 | 18.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Tucker Freight Lines at 21.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Tucker Freight Lines, counted by matching the words they used.
- Late, delayed or a no-show1 · 17%
Counted across the 6 one and two star reviews we have read for Tucker Freight Lines. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I was on a truck doing scale to get my truck weigh, and I encountered an issue with truck 466261 from this company blocking the exit I think he was doing his 30-minute break. This created a significant delay and was quite frustrating. I hope the company can remind their drivers to be more considerate of others to avoid such inconveniences in the future.
Thank you for bringing this to our attention. We understand how frustrating delays can be, especially at busy scale locations. We take courtesy and professionalism seriously and will remind our driver to remain mindful of traffic flow and designated parking areas when taking required breaks.
Dude literally almost hit us changing lanes. Had to slam on breaks as we were in the middle of passing him. Didn't even seem like he noticed. Very dangerous, had wife and kids in the car. Could have ended us all.
Some of the truck drivers need to learn not to ride on the tails of other drivers. Good way to cause a really bad accident.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
- Turned up when they said1 · 20%
- Worked hard and fast1 · 20%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for Tucker Freight Lines. A review can mention more than one thing.
In their own words
Tucker Freight Lines provides top-notch service every time. Reliable, efficient, and always on time. Their team is professional, and communication is excellent. Highly recommend them for all freight needs!
Great team of people to work with! Drivers and operations staff are top notch.
Thank you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff8
- drivers6
- personable staff2
- team2
- office staff2
- communication2
- equipment2
- family oriented business2
What the company says about itself
Taken from Tucker Freight Lines’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as woman ownedsays on their website
Show the text this came from
“Human Resource Association 2024 - Top Woman-Owned Businesses in Transportation Women in”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…be sold with remaining manufacturer warranty on engine and after-treatment systems.”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…ecognized carrier while maintaining its family owned values. The company was named a TCA Eli”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Lines has been in transportation since 1956, working with customers and clients in”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…for Tucker Transport. AJ has enjoyed over 27 years in the trucking and transportation busi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yellowpages.comdirectory
- chamberofcommerce.comdirectory