Expert Moving & Storage
Moving and storage service in Weymouth, Massachusetts
Its address is in Norwell, Massachusetts. It appears here because Google returns it for Weymouth.
Google rating
4.7
Ratings counted
97
Are 1 or 2 star
8.2%Above typical
The rating breakdown
8 of the 97 ratings in Google’s published star breakdown for Expert Moving & Storage are one or two star.
Against other movers in Weymouth
3.1 percentage points higher than the middle of the 3 movers in Weymouth we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 87 | 89.7% | |
| 4 star | 1 | 1.0% | |
| 3 star | 1 | 1.0% | |
| 2 star | 3 | 3.1% | |
| 1 star | 5 | 5.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Expert Moving & Storage at 8.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Expert Moving & Storage, counted by matching the words they used.
- Damage to belongings1 · 17%
- Items missing or never delivered1 · 17%
- Crew conduct1 · 17%
Counted across the 6 one and two star reviews we have read for Expert Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
AVOID EXPERT MOVING & STORAGE, previously named Glenn’s Moving & Storage. I have been waiting a long time to post this review but I didn’t want to post it whilst they were aware of where I was living, simply because I don’t trust the owner, Glenn as far as I could throw him. This company is an absolute joke. The most unprofessional business I have ever come across.
This is the first review for any service that I have written. I have moved numerous times with professional movers...this was not at all the experience that the owner committed to and certainly did not live up to their name. At my insistence, the manager came to our home and gave me an estimate of a 1 day move. The move took twice as long as Vinny said it would, thus cost me twice as much (and we did not even move everything that was supposed to be move given how long we were at it) I called Vinny, the manager, on…
This company is AWFUL!!! Scam. Took advantage of senior citizens, lied about the charges and refused to move furniture into house. They must have made false reviews and I reported them to the BBB. DO NOT be TAKEN by this company that has changed their name or they will take your money and show up a day late, leave your property on the front lawn and give you property that doesn’t belong to you! I want them out of business!!!!
Had a horrible experience with these guys. I spoke to Glenn to book the move and he initially sounded all nice and reassured me that they are professionals that they know what they were doing....Lies Lies Lies!!! On the day of the move, the …
We used this company twice in 2 years for complete local moves within the same town. First move was fine. The second move, exactly 1/4 mile, a truck full of furniture and 20-30 cartons of mostly china, crystal and fragile items, all …
If there was a Quality choice of "Do Not Use" I would have clicked it. Used to be called Glenn's Moving and Storage. Just check on that name in the BBB and it'll confirm the horror story these clowns are. …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 59%
- Turned up when they said2 · 12%
- Price matched the quote2 · 12%
- Worked hard and fast2 · 12%
- Careful with belongings1 · 6%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for Expert Moving & Storage. A review can mention more than one thing.
In their own words
Couldn’t be happier with Expert Moving. The three young men that moved me were professional, courteous, and treated my property like it was their own. The weather was awful and they made sure anything that could be affected by the rain was protected. I highly recommend. Easy to deal with and Expert has an old school feel dealing with the owner Glen. It was a pleasure to support a local business.
Glenn and the team at expert movers were fantastic. The process was easy, end-to-end, which made our move seamless. They were communicative throughout the quoting and scheduling process and very efficient on moving day. I wouldn’t hesitate to recommend them to anyone!
The team from expert moving arrived on time, were very professional, incredibly service oriented, and did a fabulous job in a short period of time. I can unequivocally state that of all the moving companies I have used in the past the team from Expert Moving and Storage rates number one.
Hi Bruce, Thanks for such a kind review. It was our pleasure to help out!
Professional, courteous & friendly. The owner showed up, quoted a reasonable price , gave a date & time for the move. Highly recommended this moving company!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cost12
- courteous staff7
- courteous crew7
- careful handling of furniture3
- generous movers3
- last minute move3
- quick move2
- booking process2
- realtor recommendation2
- short notice availability2
What the company says about itself
Taken from Expert Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“…and stress-free. Are your movers licensed and insured? Absolutely. Expert Moving”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…a family owned, fully registered and insured moving company. Moving can feel overwhe”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“…to make your next move easy We are a family owned, fully registered and insured moving co”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Packing Services Packing Supplies Free Estimate From Our Customers “Had a great experie”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- facebook.comsocial
- bbb.orgreviews