Fort Knox Storage of Lehi
Self-storage facility in Lehi, Utah
Google rating
4.9
Ratings counted
717
Are 1 or 2 star
0.6%Unusually few
The rating breakdown
4 of the 717 ratings in Google’s published star breakdown for Fort Knox Storage of Lehi are one or two star.
Against other listings in Lehi
1.1 percentage points lower than the middle of the 7 listings in Lehi we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 686 | 95.7% | |
| 4 star | 21 | 2.9% | |
| 3 star | 6 | 0.8% | |
| 2 star | 1 | 0.1% | |
| 1 star | 3 | 0.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Fort Knox Storage of Lehi at 0.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 50%
- Worked hard and fast1 · 6%
Counted across the 18 four and five star reviews we have read for Fort Knox Storage of Lehi. A review can mention more than one thing.
In their own words
We have had a need to use Fort Knox Storage on a few occasions. We appreciate their clean facilities. Their staff is helpful and efficient. We particularly appreciated Ryen Hansbrow‘s assistance - professional and helpful. We recommend her and Fort Knox Storage services.
Thank you, Joyce, for recommending Fort Knox Storage and for noting our clean facilities and helpful staff. We're glad Ryen Hansbrow provided professional, efficient assistance, and I will share your praise with her and the team.
This facility is amazing! It’s clean, secure, and incredibly well-run. Ryen was absolutely fantastic to work with. She was super friendly, patient, and incredibly helpful answering all of my questions about units and pricing. If you need a storage place with top-tier customer service, this is definitely the spot!
Thank you so much, Rachel — we’re thrilled you had a great experience! We’ll be sure to pass along your kind words to Ryen. We appreciate your recommendation and look forward to helping you again whenever you need storage.
I was having a stressful day, and Ryen at the front desk helped me with so much patience and kindness. They made the whole experience easy and reassuring. This is the only storage unit company I’ll use from now on!
Thank you, Ali, for the wonderful review. We're thrilled Ryen could make your day easier, and we'll pass along your kind words. It means a lot that you'll choose us going forward, and we're committed to providing that same helpful, reassuring service every time.
I had such a good experience! My garage is full and needed a small unit to store some items until we can get them sold. Such kind employees!
Thank you, Faythe! We’re so happy our team could help you find a small unit to free up your garage while you get things sold. If you need anything else, please contact us anytime. We appreciate you choosing us.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- secure storage9
- kind employees8
- unit sizes4
- spacious units3
- welcome bag2
- temperature controlled units2
- accessible units2
- gated property2
- online setup2
- finding storage units2