Golden State Storage - Camarillo
Self-storage facility in Camarillo, California
Google rating
4.7
Ratings counted
214
Are 1 or 2 star
3.7%Around typical
The rating breakdown
8 of the 214 ratings in Google’s published star breakdown for Golden State Storage - Camarillo are one or two star.
Against other listings in Camarillo
2.5 percentage points higher than the middle of the 9 listings in Camarillo we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 184 | 86.0% | |
| 4 star | 13 | 6.1% | |
| 3 star | 9 | 4.2% | |
| 2 star | 3 | 1.4% | |
| 1 star | 5 | 2.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Golden State Storage - Camarillo at 3.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Golden State Storage - Camarillo, counted by matching the words they used.
- Crew conduct2 · 40%
Counted across the 5 one and two star reviews we have read for Golden State Storage - Camarillo. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Wow. I am amazed at the hubris from the owner of this storage facility. Such a rude response to a customers, or would be customers, legitimate concern for their well being and the well being of others, including their child. The community will be better off supporting another storage facility that truly respects customers through all interactions wether it be face to face or online. I know managers like this one.
Hi B Orchard, we see you are not a current or previous tenant of ours or else we would contact you directly to make things right. We care deeply for the well being of others. Our self storage managers have served as essential workers during … More
5x5 with 12’ in height is insanely inconvenient. You also have the roll up door that takes up some of the room and the inside has beams that take up took too so it’s not a full 5x5. And we did not want to get into a bigger unit as it was …
Hi, Randi. Our storage units come in a huge variety of sizes and configurations to best meet the storage needs of our customers while saving them money because they don't have to pay for more space than they will use.
Heads up! All phone numbers to this Storage in Camarillo is not working . I’ve called 3 different phone numbers and all of them you can’t leave messages etc. something isn’t right.
Hi Dona-Dona, Thank you for reaching out to us regarding this. We tried to diagnose a phone issue and were unable to find one. Please let us know what number you are calling so we can make sure to have this remedied. We apologize for this inconvenience.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 38%
- Worked hard and fast3 · 19%
Counted across the 16 four and five star reviews we have read for Golden State Storage - Camarillo. A review can mention more than one thing.
In their own words
I definitely recommend the Camarillo location! All of the office staff is friendly, helpful, and goes out of their way to make sure you're happy. Diane was the sweetest with my girls this past weekend! The facility is always clean and well maintained.
Great storage AND family friendly? Sounds like we do it all, Vanessa! Thank you for choosing Golden State Storage!
They were very nice. He told me everything I needed to know. He made it easy and pretty fast.
Fast and efficient! Professional! And very nice, too! Thank you for making us your choice for storage, Brenda!
Great facility for storage, really cool location behind Camarillo Airport with some nice views. Spacious and quiet. Diane and Charles are such amazing people, very kind and hospitable. Feels like an extension of home. Highly recommend.
WOW! What a kind and positive review, Andre! I know it sounds weird, but we honestly do enjoy turning neighbors into customers and customers into friends! We appreciate being part of this wonderful community and are thankful for folks like you!
The location is very convenient and the facility is clean. The team/staff is very helpful and is always willing to help. We have been renting space from Golden State Storage for several years.
Thank you for your continued patronage and support, Cheryl. We are proud to hear that our service and cleanliness have kept you a satisfied tenant all these years! We hope to serve you for many to come!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff24
- secure facility5
- spacious units3
- clean storage areas3
- clean lot3
- safe environment2
- temperature control2
- video security2
- smooth storage process2
- dump station2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- yelp.comreviews
- mapquest.comdirectory