Harmony Moving

After four previous negative experiences with moving companies, I had hoped that Harmony could reverse the trend. Rick is very pleasant and courteous on the phone while being transparent on estimates and potential costs. But on moving day and after a truck breakdown of some sort, they finally arrived 8 hours late. (I wasn’t aware it took 8 hours to rent another truck). My disappointment was mainly with the lack of promised updates as the day wore on with no movers in sight.

Was quoted $395. Budgeted for $395. I could understand going over by $20-30 but they charged me $500. I literally have 7 boxes an entertainment center a dinning table a bunk bed. And 2 bikes. I had barely anything. It was over $100 more than what I was quoted. One mover was very nice very professional. Very friendly. The other mover was rude and not friendly. I'm not happy with my experience.

Buyer beware this company is anything but harmonious. On my moving day they showed up nine hours late with a myriad of excuses and conflicting stories from the owner. From the truck not working to another worker flaking it seemed anything that could go wrong that day did. Instead of canceling the move I was assured SEVERAL times by the owner that he would “get it done today”. The movers finally arrive at 5:40pm mind you my move was to Phoenix, so it was going to be a late night.

Terrible experience. Movers were supposed to arrive between 8 and 9am, but after truck issues and needing a new driver, loading didn't begin until 230pm. I say loading because everything was packed and staged towards the front of the house, except for the furniture. The team was nice and friendly enough, but very inexperienced and unprepared. Furniture was the only thing that would require additional work, and there were three beds to take apart.

I gave 1 star because the guys moving us were polite and the initial call for a quote from a military friendly company was fabulous. 2 men 3 hours at $119 per hour for a 2 bedroom condo, no appliances. This price MAY have included the military discount they stated they honored. We were more than understanding when on the day of the move, they had a dead truck battery and showed up 2 hours late, but 4 hours later, when our condo was due to be inspected, the guys weren't even partially done.

We hired Harmony moving to move pre-packed boxes and no appliances from a small apartment in October. We were quoted 3 hours labor at an approximate cost of $457.00. I'm retired military and 100% disabled so we wanted to save money and use a local moving company that is owned by veterans. At the end of the day they spent nine hours time and charged us for 12 hours labor at a cost of $1,400.00. We tried to communicate with them via phone and email and our communication attempts went unanswered.

I was quoted about 400 for 2 hours and they charged me a little more even though we were done within 2 hours and Rick told me I could leave stuff in dressers and it wasn’t a problem but the guys put the dressers upside down causing my newborns clothes and beanies to end up on the street. They put the dully under the faces of all my dressers after flipping them upside down which caused them to scratch the nice top surfaces of my 3 dressers and they broke the draws for inside my fridge they scratched my floor by…

Unfortunately my experience with this moving company left a lot to be desired. I requested 4 movers based on the size of the house. The morning of the move, three movers arrived. I was told another was on the way, that did not happen. This move took two days instead of one. The quote was way off and I was charged over 1000 dollars more than what was initially quoted. Overall, this move turned into a nightmare. I do not recommend this company.