Hometown Hauling 802 | Junk Removal & Movers Burlington VT
Mover in South Burlington, Vermont
Google rating
5.0
Ratings counted
502
Are 1 or 2 star
0.4%Unusually few
The rating breakdown
2 of the 502 ratings in Google’s published star breakdown for Hometown Hauling 802 | Junk Removal & Movers Burlington VT are one or two star.
Against other movers in South Burlington
About the same as the middle of the 3 movers in South Burlington we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 495 | 98.6% | |
| 4 star | 4 | 0.8% | |
| 3 star | 1 | 0.2% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 0.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Hometown Hauling 802 | Junk Removal & Movers Burlington VT at 0.4%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Hometown Hauling 802 | Junk Removal & Movers Burlington VT, counted by matching the words they used.
- Price rose after the quote1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Hometown Hauling 802 | Junk Removal & Movers Burlington VT. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Colby was extremely rude to me. Very mean and aggressive towards his employees. I witnessed one employee very intoxicated and slurring his words. will not use again.
FAKE REVIEW!! You are not a customer of ours. You work for a local competitor, and are the owner of “J and J odd jobs”
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous227 · 50%
- Worked hard and fast217 · 48%
- Turned up when they said86 · 19%
- Kept in touch69 · 15%
- Price matched the quote27 · 6%
- Careful with belongings24 · 5%
Counted across the 456 four and five star reviews we have read for Hometown Hauling 802 | Junk Removal & Movers Burlington VT. A review can mention more than one thing.
In their own words
One of the best moving company in Vermont, a major hidden gem in the state and I will continue to HIGHLY recommend to locals and new residents. I’ve worked with HomeTown Hauling a few times and each time you can always expect excellent speedy work, great pricing, fast friendly communication, and employees that are skilled and efficient. I worked with Daniel and Nas this time around and they are amazing - 5 stars across the board.
I had a great experience with this local moving company. They were incredibly accommodating from the start, showed up right on time, and worked efficiently the entire move. The team was courteous, careful with all of my belongings, and made what could have been a stressful day feel easy. On top of that, their pricing was very reasonable. I would absolutely recommend them to anyone looking for a reliable and professional moving service.
★★★★★ I cannot say enough good things about Hometown Hauling and their incredible team. Over the course of three very long days, their crew worked tirelessly and performed absolute wonders. They took on a challenging move with professionalism, efficiency, and a commitment to getting the job done right. The team went above and beyond in every way—carefully handling belongings, staying organized, solving problems as they came up, and doing whatever was needed to make the move successful.
In July 2024 two young men from Hometown Haulers 802 went to the home of my friend on the outskirts of Springfield, VT, to move large pieces of furniture, big TV, & smaller items from there to her apartment in South Burlington. Due to her health, she had not been there in a year and a half. The key she gave them to her house was the wrong one. They then had to drive into the Town of Springfield to a business that had the key.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- junk removal31
- furniture moving11
- short notice availability8
- couch removal4
- last minute move4
- piano moving4
- construction debris removal3
- fast removal3
- hot tub removal2
- appliance removal2