Hub City Storage
Self-storage facility in Spartanburg, South Carolina
Google rating
4.9
Ratings counted
182
Are 1 or 2 star
2.2%Around typical
The rating breakdown
4 of the 182 ratings in Google’s published star breakdown for Hub City Storage are one or two star.
Against other listings in Spartanburg
About the same as the middle of the 13 listings in Spartanburg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 170 | 93.4% | |
| 4 star | 7 | 3.8% | |
| 3 star | 1 | 0.5% | |
| 2 star | 3 | 1.6% | |
| 1 star | 1 | 0.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Hub City Storage at 2.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 20%
- Worked hard and fast1 · 20%
- Professional and courteous1 · 20%
Counted across the 5 four and five star reviews we have read for Hub City Storage. A review can mention more than one thing.
In their own words
Kenda gave me a call this morning about my reservation and worked with me to find a time that fit my schedule. She showed me a unit, which gave me a better idea of what size unit I should get. She was very kind, sweet, and professional, and made the entire experience smooth and easy. She could tell I was nervous and new to the process, and she took the time to make me feel comfortable. Thank you so much, Kenda, for your advice and guidance! Also, Hub City Storage has snacks!!
We appreciate your review, Jacole! Thank you for trusting Hub City Storage with your storage needs. We’re happy to have you as part of our community and look forward to assisting you any time.
This is my second time using storage company and its always a pleasure. She was right to the point and had good deals on size storage containers. I would definitely recommend to anyone , they dont dig into your pocket and its at a reasonable price....stop on by the place and see for yourself
Hi, Jennifer. Thank you so much for rating your experience with us so highly! We're delighted to hear that you had a great experience at Hub City Storage. Providing clean, secure, and convenient storage solutions is our top priority, and we are committed to meeting your needs.
I needed a unit quickly. I also needed it just before they closed the office. Keith was more than just helpful he made sure that every detail was taken care of to include making sure that I received my military discount. He not only made …
We appreciate your review, S.! Thank you for trusting Hub City Storage with your storage needs. We’re happy to have you as part of our community and look forward to assisting you any time.
This place is the best. Price wise, size wise, and Keith was the nicest and so helpful. He was perfect. I couldn't have ask for a nicer person to help me with getting what I needed. Thank you so much Keith. Keep up the great work and the person you are. 👍 👍 …
Hi Tracey , thank you so much for the great review! We’re glad to hear you had a positive experience at Hub City Storage . Your feedback means a lot to our team, and we’re happy to be your trusted storage solution.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean and secure7
- secure facility4
- orderliness3
- clean unit3
- quick replies3
- easy to work with staff2
- renting process2
- safe property2
- last minute storage2
- clean storage spaces2
What the company says about itself
Taken from Hub City Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…protects the personal property of the insured and others for which the insured might”Raw text captured from the page, including any surrounding navigation.