Infinity Moving
Google rating
4.8
Ratings counted
60
Are 1 or 2 star
5.0%Around typical
The rating breakdown
3 of the 60 ratings in Google’s published star breakdown for Infinity Moving are one or two star.
Against other listings in Greeley
About the same as the middle of the 12 listings in Greeley we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 55 | 91.7% | |
| 4 star | 1 | 1.7% | |
| 3 star | 1 | 1.7% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 5.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Infinity Moving at 5.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Infinity Moving, counted by matching the words they used.
- Stopped responding2 · 67%
- Damage to belongings1 · 33%
- Late, delayed or a no-show1 · 33%
Counted across the 3 one and two star reviews we have read for Infinity Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Jeffery (the owner) and his friends have moved me twice, breaking my items both times as well as forgetting items at the place is was moving from. The first time he replaced what was broken (electrical components on my bed). The second time, One of his movers broke a very special lamp that was given to me as a gift, seven years ago. Unfortunately, that piece on the lamp could not be replaced, the entire lamp had to be replaced.
I am so sorry i completely spaced out i was supposed to Recompense at you for your lamp. I was dealing with some personal issues that involved my children. I will pay for lamp in foull by the end of the week. I am so sorry for the inconvenience. I definitely want to make it right.
This company stood up my friend! Seriously, they booked an appointment, misled people to trust and depend on them and…. Ghosted. No call, no show. Oh and by the way, my friend and her family are first time home buyers. Insult to injury! …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 47%
- Professional and courteous4 · 24%
- Price matched the quote2 · 12%
- Turned up when they said1 · 6%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for Infinity Moving. A review can mention more than one thing.
In their own words
The owner and crew are polite, respectful, and are very quick. They do not slack around. Reasonable pricing. Recommended
Thank you you for your review. We really appreciate
I highly recommend this company for any and all moving needs. The patience and kindness was top notch. The showed up quick and on time. Reasonable prices and good hand workers!! Will be using again for my moving needs. Thank you so much.
Jeffrey and his crew were amazing! We had a bit of a changing situation but communication was perfect and he was incredibly accommodating! He got the contents of TWO apartments into one house in around 7 hours!! Between packing and …
Had to change moving plans last minute and found these guys by chance. Scheduling was super easy and they were very accommodating and clearly explained everything they offer and charge. Granted I moved in the same neighborhood, but these guys have great pricing and are worth every penny. I own a lot of antique furniture and they handled everything with care. They are quick, they are kind, and they are affordable. Five stars.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff11
- careful handling10
- furniture moving5
- accommodating3
- moving heavy items3
- work quality2
- local company2
- unloading2
- speed2
- last minute booking2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- nextdoor.comsocial