Interstate Storage
Self-storage facility in Lakeville, Minnesota
Google rating
5.0
Ratings counted
165
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 165 ratings in Google’s published star breakdown for Interstate Storage are one or two star.
Against other listings in Lakeville
10.4 percentage points lower than the middle of the 6 listings in Lakeville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 160 | 97.0% | |
| 4 star | 5 | 3.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Interstate Storage at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 21 four and five star reviews we have read for Interstate Storage. A review can mention more than one thing.
In their own words
We've had a great experience at Interstate Storage! The facility is extremely clean and secure. The front desk staff is responsive, knowledgeable, and helpful. Would recommend.
Thank you for the great 5 star review, Kayla! We appreciate your kind words about our facility. We are happy to hear you have had a great experience with us. Please let us know if you have any questions or concerns while renting with us.
Great staff! Very clean facility! Very reasonable price for a clean heated unit.
Thank you so much for your kind words! We’re glad to hear you had a great experience with our staff and found our facility clean and affordable. We appreciate your feedback and look forward to serving you again!
So far so good. The facility is very clean and directions provided were great. And thankfully a map was provided as, with every storage place I have been in, the numbering is nonsensical! To get to my unit I go down a row of 400 numbers, turn the corner to get to the 700s! I did my entire reservation and contract online. My only complaint - I did it on a Sunday...and was charged for that day, but I could not actually get the lock to the unit until Monday as the office is not open on Sunday.
Hi Lynn! Thank you for the review and expressing your concerns with us. We do have our office hours readily available at the top of each webpage on our website, I apologize this was not seen before sign up. We will make sure to get … More
Interstate Storage in Lakeville is by far the best deal in the area. The place is always well lit and the facility is maintained in the highest standards. Also, the staff communicates any issues in a timely manner. I have rented at other facilities and it makes me angry to see price increased due to increases in operating expenses.
Thank you so much for your thoughtful review! We're thrilled to hear that you’re happy with your experience at Interstate Storage in Lakeville. We take pride in maintaining our facility to the highest standards and providing great customer. … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- climate controlled6
- temperature control6
- prompt staff5
- drive thru doors4
- new facility4
- clean storage4
- elevator access4
- heated units3
- unit sizes2
- storage lockers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- facebook.comsocial