Johnny's Moving & Delivery
Mover in St Catharines, Ontario
Google rating
4.4
Ratings counted
52
Are 1 or 2 star
13.5%Above typical
The rating breakdown
7 of the 52 ratings in Google’s published star breakdown for Johnny's Moving & Delivery are one or two star.
Against other listings in St Catharines
9.6 percentage points higher than the middle of the 18 listings in St Catharines we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 41 | 78.8% | |
| 4 star | 4 | 7.7% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 13.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Johnny's Moving & Delivery at 13.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Johnny's Moving & Delivery, counted by matching the words they used.
- Damage to belongings1 · 33%
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for Johnny's Moving & Delivery. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They helped me move last year very good price but had me sign a paper for any damages that happen i asked if they wrap and protect stuff they said yes but during the move they did none of that had alot of things damaged but couldnt say anything since I had signed something very disappointed.
Johnny made me feel that I was inconveniencing him with my request for help moving. Would not return calls or answer the phone, if you don’t want the job just say so instead of leaving a customer hanging. Would not recommend.
Hi Lynn. You wanted one item moved at the end of the month (this week) when I had a fully booked schedule. I told You I could fit you in but I couldn’t give you a concrete time because we were … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 50%
- Worked hard and fast7 · 44%
- Turned up when they said2 · 13%
- Careful with belongings1 · 6%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 16 four and five star reviews we have read for Johnny's Moving & Delivery. A review can mention more than one thing.
In their own words
Second time using Johnny's Moving and have no regrets. Brandon, Craig and Brandon were all so hard working, respectful and their sense of humour made a stressful day much easier! They arrived on time and worked hard to get everything accomplished. If there is a 3rd move in me, I will definitely be using Johnny's again.
Thank you very much for trusting us and being a loyal customer, we’ll be here in the future if you need us
I was referred to Johnny’s Moving Co by a friend. I highly recommend this company for your moving needs. Brandon & Craig were very organized, careful with the furniture & boxes, courteous & very hard workers.
Wow could not be happier with the level of service. Hard working guys, who do a great job for a fair price. Will absolutely be recommending them. (Don't understand estimate how strong they are!!!)
I could not recommend these boys enough. Saved us when we were stranded at the last minute with a full truck and no one to help us. Johnny sent out two absolute beauties within the hour. Not only were they super kind - but they are actually professional movers. They were efficient, strong, and just awesome guys. Too many “moving companies” send out anyone looking for work even without moving experience just so they get paid. These guys are pros.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff14
- polite staff8
- punctuality6
- smooth move6
- polite movers6
- johnny was4
- careful handling4
- efficient movers3
- careful with furniture3
- quote2
What the company says about itself
Taken from Johnny's Moving & Delivery’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…stomers until the job is done. To get a free quote, to arrange your movers, or if you have”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yelp.careviews
- chamberofcommerce.comdirectory
- facebook.comsocial