Let's Get Moving St.Catharines
Mover in St Catharines, Ontario
Google rating
4.8
Ratings counted
220
Are 1 or 2 star
3.2%Around typical
The rating breakdown
7 of the 220 ratings in Google’s published star breakdown for Let's Get Moving St.Catharines are one or two star.
Against other listings in St Catharines
About the same as the middle of the 18 listings in St Catharines we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 206 | 93.6% | |
| 4 star | 7 | 3.2% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.5% | |
| 1 star | 6 | 2.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Let's Get Moving St.Catharines at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Let's Get Moving St.Catharines, counted by matching the words they used.
- Damage to belongings3 · 43%
- Price rose after the quote2 · 29%
- Belongings withheld over payment2 · 29%
- Crew conduct2 · 29%
- Items missing or never delivered1 · 14%
- Stopped responding1 · 14%
Counted across the 7 one and two star reviews we have read for Let's Get Moving St.Catharines. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would not recommend these movers. I used them the first time to move into a storage unit and everything went fine (or so I thought), fast forward to me hiring the same movers to move me from my storage unit to my new apartment. Items I know were loaded into the truck initially (an air conditioner and a vacuum) were nowhere to be found. Stuff that didn’t belong to me was found in my storage locker (so if you’re missing something).
Hello siscoe, thank you for your review. … More
Absolutely the worst movers I’ve ever dealt with! Do NOT use this company. The crew moved at a snail’s pace, so slow that my husband actually had to jump in and help just to keep things moving. On top of that, they took a two-hourbreak at a mall while transporting our belongings, then had the nerve to charge us extra for that wasted time. And if that wasn’t bad enough, when it came time to pay, they held about 1/3 of our items hostage on the truck until we paid their inflated bill.
Hello Kelly/ Anna, we are truly sorry for the experience you had with LGM ST Catherines. … More
Advertises that they're a last minute moving service. But when we called them the person on the phone chewed us out for waiting to call until the day of our move. Very rude and unprofessional.
Hello thund3r0th, Our company would never chew anyone out for booking at the last minute It does not appear that you are in our system or our customer Are you confusing LGM with another company you reached out to for an estimate?
Please don’t use this company. I had such a basic move and had everything organized and most totes were in the living room. I hired 3 movers and it took 3hrs to fill half a uhaul truck.By the time they unloaded it was 230 in the afternoon. I felt that I was totally taken advantage of related to the hourly rate. They broke my son’s desk, refused to move the drawers to my dresser and asked me to move stuff in my car myself and I still had to do 6 car loads myself. . It was the worst experience ever.
Hello April, we are truly sorry for the experience you had with the branch. … More
The worst movers ever!! Do NOT USE these guys. The workers were SOOOO slow and my husband even had to help move to get things going. While transporting our stuff, they stopped off at a mall for a 2 hour break and then charges us EXTRA for that time. Then when it was time to pay, they held 25% of our things on the truck RANSOM unless we paid them first and WAYYYY OVERCHARGED US FOR EXTRA TIME which is their own fault for taking the 2 hour detour lunch and taking so slow. WOULD NEVER EVER USE. The worst!!!!
Hello Anna/ Kelly K, Hello Kelly/ Anna, … More
Initially it was a decent experience but at the end of the day it wasn’t all that great. In the end it took them 6 hours to move one truck, there was damaged to the walls in the new home and to some of the items once we moved things where …
Hello Kathryn, thank you for letting know about your experience. We would like to speak with you more about your experience as it does not appear that you acquired services from this branch with LGM St Catherines.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast9 · 47%
- Professional and courteous6 · 32%
- Turned up when they said2 · 11%
- Careful with belongings1 · 5%
Counted across the 19 four and five star reviews we have read for Let's Get Moving St.Catharines. A review can mention more than one thing.
In their own words
I had a fantastic experience with Let's Get Moving during my move into my new home. A special thank you to Lovedeep and Anmol for all their hard work, professionalism, and positive attitude throughout the entire process. Moving can be exhausting and stressful, but they handled everything with great care and attention to detail. They were punctual, respectful, efficient, and made sure all items were moved safely without any issues.
Thank you for the awesome review! 😊 We’re glad you had a fantastic experience. …
Very professional and they did a great job. Very careful with the furniture especially the grand piano three guys lifted it and did a wonderful job. Would definitely have them again.🙂 …
Thank you so much for this incredible review and for trusting Let’s Get Moving!
Used them last Saturday when I mover from my house to a condominium. They were a little late due to mechanical issues but once they got there they did a great job and didn't waste any time. They worked in very hot weather and I was only charged for the amount of time it took them to do the job.
Thank you for sharing your experience! We apologize for the delayed arrival due to the unexpected mechanical issue and truly appreciate your patience and understanding. We’re glad to hear that once the team arrived, they worked efficiently, made the most of the time, and did a great job despite the…
Harjeet Singh and team. Did a good and safe job other than some scratches to my new wood flooring. They moved somewhat efficiently, priced a little high though per hour and some hidden tax fees. All the movers were nice and friendly through the moving process.
Thank you for the great feedback! We’re happy to hear that our team provided a smooth service!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff63
- smooth move12
- quick work11
- polite movers8
- no damage6
- careful handling of furniture6
- easy booking2
- piano moving2
- last minute move2
- affordability2
What the company says about itself
Taken from Let's Get Moving St.Catharines’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“ND EQUIPMENT Our highly experienced and fully insured crew is equipped with top-quality tools”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…mpanies Award CONNECT WITH US AND GET A FREE QUOTE SEARCHING FOR MOVING COMPANIES IN ST. C”Raw text captured from the page, including any surrounding navigation.