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La Rosa Del Monte Worldwide Movers

Mover in Bridgeport, Connecticut

Google rating

3.3

Ratings counted

76

Are 1 or 2 star

38.2%Well above typical

The rating breakdown

29 of the 76 ratings in Google’s published star breakdown for La Rosa Del Monte Worldwide Movers are one or two star.

Against other listings in Bridgeport

This company38.2%
Typical listing in Bridgeport2.4%

35.7 percentage points higher than the middle of the 9 listings in Bridgeport we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
3647.4%
4 star
67.9%
3 star
56.6%
2 star
11.3%
1 star
2836.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is La Rosa Del Monte Worldwide Movers at 38.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for La Rosa Del Monte Worldwide Movers, counted by matching the words they used.

  • Damage to belongings4 · 27%
  • Items missing or never delivered1 · 7%
  • Claim or refund went nowhere1 · 7%
  • Crew conduct1 · 7%

Counted across the 15 one and two star reviews we have read for La Rosa Del Monte Worldwide Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewBetsy R.3 years ago
They're terrible. They break things and say they'll pay 60 cents per pound for what's broken. They leave things lying around, and you have to keep making complaints. They're useless. They should just go bankrupt because, honestly, customers …
Reply from the business

Hi Betsy, could you please contact us at [email removed] with all the information from your contract? I'd like the opportunity to analyze your specific case to understand exactly what happened and respond to you promptly.

1-star Google reviewEnelia P.4 years ago
Stay as far away from this company as you can. It took 3 months for us to receive our belongings from Connecticut to Florida when they had informed us it would be 6 weeks. Kept calling them to find i when would i receive my things and they would keep giving me the runaround then when I finally received my things and started unpacking I realized a lot of my boxes had been opened and taped back up and they obviously went through my things as I was missing a few things from some of the boxes, also when I connected…
Reply from the business

Hello Enelia, can you please contact us at [email removed] with all of your contract information? I would like the opportunity to look into your specific case to understand exactly what happened, and get back to you immediately.

1-star Google reviewJanira B.5 years ago
My mother used them for services and all they did was damage the majority of her furniture. Then had the nerve to say we purchased a good insurance to cover the damages I would not use there services ever again they dont consider that they are there to handle the customers personal belongings as if it was there's I am very unsatisfied with the service I wouldn't recommend to anyone!!!
Reply from the business

Hello Janira, can you please contact us at [email removed] with all of your contract information? If you are in fact a client I would like the opportunity to look into your case to see what exactly lead you to this review. Thank you.

1-star Google reviewKtapr B.5 years ago
Not guranted not good poor service it's been already 4 month since i paid for my vehicle to be ship still nothing since July 19 its October 14 2020 .. When they told me that it would be here in the being of October called today know they are saying that my vehicle will be here the third week of November .. everytime I call is a different story...
Reply from the business

Hello Ktapr, can you please contact us at [email removed] with all of your contract information? i would like the opportunity to look into your specific case to understand exactly what happened, and get back to you immediately.

1-star Google reviewEve M.9 years ago
Only reason I clicked a star was because I had no other choice. Very messy when I got my stuff back they switched trucks and broke one of my Marbel tables that cost me $3,000 most of my boxes were smashed, alot of broken things. I'm very disappointed in them.
1-star Google reviewgene0838 years ago
La Rosa del Monte PR are the worst of the worst. 1 star is not low enough on this guys. Seriously their incompetence and unprofessionalism has cost me time and money.... btw I'm still waiting for my things almost a month and a half all because of them!!
1-star Google reviewJorge M.4 years ago
This Company should be you last resort to send items, I send a item to Puerto Rico and they told me 4 to 6 week, that was back in 6/10/2021 and today 9/4/2021 all must 3 month later they don't have a clue when will get there, they just said …
Reply from the business

Hello Jorge, can you please contact us at [email removed] with all of your contract information? I would like the opportunity to look into your specific case to understand exactly what happened, and get back to you immediately.

1-star Google reviewJose A.4 years ago
My parents moved from Florida to Connecticut they send their stuff through this company. Not only that were late by two almost 3 months, when the drivers came to the house to unload my parents stuff they thought they were by themselves and …
Reply from the business

Hello Jose, can you please contact us at [email removed] with all of your contract information? I would like the opportunity to look into your specific case to understand exactly what happened, and get back to you immediately.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast2 · 29%
  • Turned up when they said1 · 14%
  • Professional and courteous1 · 14%

Counted across the 7 four and five star reviews we have read for La Rosa Del Monte Worldwide Movers. A review can mention more than one thing.

In their own words

5-star Google reviewSylvia R.2 years ago
Thanks a lot for the service you all bring us every time we request your service. Mr. Oliva and his coworker are very hard workers and they did an excellent job. Continue with your excellent people and also your secretary is an excellent person, keep them all at your company. CONGRATULATIONS!
Reply from the business

Hello Sylvia, thank you so much for your fantastic review, we truly appreciate your feedback. It will be my personal pleasure to pass this wonderful message onto our staff. It is not every day when a happy customer takes the time to leave a review, so we appreciate this immensely.

5-star Google reviewAmerifrancis C.2 years ago
We use this company twice once in 2009 from Orlando to Puerto Rico and again in 2014 from Puerto Rico to Boston and it was amazing everything delivered on time and the second time it was delivered earlier than expected. I highly recommend this company.
Reply from the business

Hello Amerifrancis, thank you so much for your fantastic review, we truly appreciate your feedback. It is not every day when a happy customer takes the time to leave a review, so we appreciate this immensely. We wish you and your family the best.

5-star Google reviewDaniel R.2 years ago
Since I have been moving back and forth,all my stuff has been sent by la rosa del monte, honestly I haven't had any issues,all my boxes have been in great shape,nothing broken,and they always ,I mean always,they have given me,a great service,That's why i recommend la rosa del monte, keep up the good service!!!
Reply from the business

Hello Daniel, thank you so much for your fantastic review, we truly appreciate your feedback. It is not every day when a happy customer takes the time to leave a review, so we appreciate this immensely. We wish you and your family the best.

5-star Google reviewNeyza F.8 months ago
Best service I had in the Bridgeport office. 100% recomend. My movers were awesome
Reply from the business

Thank you so much, Neyza, for your wonderful review and for trusting our Bridgeport office with your move. It’s great to hear you felt the price was fair and that you received the best service.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • boxes4
  • information3
  • delivered2
  • communication2
  • box condition2
  • hard workers2

What the company says about itself

Taken from La Rosa Del Monte Worldwide Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States how long it has tradedsays on their website
    Show the text this came from

    “QUOTE PAY HERE Best Moving Company with more than 50 years Experience World-class service delivere”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…us for their moving process 100% Safety Guaranteed Are you moving? Get A Quote Request a q”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire La Rosa Del Monte Worldwide Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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