Major Movers Inc.
Mover in Hamden, Connecticut
Google rating
4.8
Ratings counted
64
Are 1 or 2 star
3.1%Around typical
The rating breakdown
2 of the 64 ratings in Google’s published star breakdown for Major Movers Inc. are one or two star.
Against other listings in Hamden
About the same as the middle of the 4 listings in Hamden we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 60 | 93.8% | |
| 4 star | 1 | 1.6% | |
| 3 star | 1 | 1.6% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 3.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Major Movers Inc. at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Major Movers Inc., counted by matching the words they used.
- Damage to belongings1 · 50%
- Claim or refund went nowhere1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Major Movers Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
My experience with Major movers was horrible. I had estimated time of 4 hours I was charged 1139.44 plus a deposit of 173.81 for a move that was completely unprofessional. It took from 2-10 at night and the move was in complete. They did not move my refrigerator because they were not sure how to take it apart. My furniture was not put back together once dropped off because it was late so it would have taken even longer. They came in a 10 by 10 U-Haul truck and they had to make 4 trips.
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. At Major Movers, we strive to provide every customer with professional, efficient, and careful service, so we're disappointed to learn you were left feeling…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast11 · 61%
- Professional and courteous8 · 44%
- Careful with belongings3 · 17%
- Turned up when they said1 · 6%
- Price matched the quote1 · 6%
Counted across the 18 four and five star reviews we have read for Major Movers Inc.. A review can mention more than one thing.
In their own words
Had a first-rate experience. The movers were on-time, efficient, careful, made quick work, and very professional. The booking process was easy and customer service was very kind. At the end, they have a verification process with the manager to ensure the job is completed satisfactory.
We really appreciate your feedback! It’s great to hear our team delivered a smooth, efficient, and professional experience. We’re glad the process felt easy from start to finish, that’s exactly what we aim for. Thanks for choosing us!
Great experience. They were on time, friendly and got the move done on time and as quoted. I would use them again anytime!!
Thank you so much for the kind words! We’re really glad we could make your move smooth, stay on schedule, and deliver everything as promised. It means a lot to know you’d choose Major Movers again. We truly appreciate your trust and support!
Major Movers just helped me to move out and I had a great experience. The team was efficient, professional, and handled my belongings with care. They worked quickly, and made the entire moving process smooth. The were friendly and respectful throughout the move. I highly recommend Major Movers to anyone looking for reliable and professional movers. Thank you for making my move so easy!
Thank you so much for your kind words and for choosing Major Movers! We’re thrilled to hear our team made your move smooth and stress-free. Wishing you all the best in your new home, and thank you for your recommendation!
Major movers was a great company to work with! From booking with ease to the actual moving day! Everything went smoothly. My apartments has quite a bit of stairs, and the guys worked together to ensure no damages to my furniture. Not to mention they were super friendly and kind! I highly recommend using Major movers for your next move!
Thank you Shawnique for trusting us with your belongings. It was a pleasure assisting you with your move!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling of items9
- professional movers5
- respectful crew5
- pleasant movers4
- quick3
- attention to detail2
- fair pricing2
- right to work2
- oversized-item moving2
- careful with furniture2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- angi.comreviews