Mel Moving And Delivery Services
Its address is in Baldwin, New York. It appears here because Google returns it for Hempstead.
Google rating
4.8
Ratings counted
70
Are 1 or 2 star
5.7%Around typical
The rating breakdown
4 of the 70 ratings in Google’s published star breakdown for Mel Moving And Delivery Services are one or two star.
Against other listings in Hempstead
2.7 percentage points higher than the middle of the 17 listings in Hempstead we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 66 | 94.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 5.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Mel Moving And Delivery Services at 5.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Mel Moving And Delivery Services, counted by matching the words they used.
- Damage to belongings2 · 50%
- Items missing or never delivered2 · 50%
- Crew conduct2 · 50%
- Stopped responding1 · 25%
Counted across the 4 one and two star reviews we have read for Mel Moving And Delivery Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Inexperienced, Unprofessional, unorganized, poor business practices is what I experienced with this company. I booked this moving service over the phone, as what I thought would be the 3rd & final estimate for a 3 hr move. I spoke to Jr. who recorded a list of items for the job but refused to visit to see what needed to be done. Because of the poor materials used in packing, Inexperience in disconnecting a refrigerator, not following my instructions.
Thank you for your awesome review! We are delighted to hear that we were able to assist you with your moving needs. Your feedback is truly appreciated.
I hired Mel because I had a local move. One mile. I was clear about what I had. I even called two days before the move because I never received a contact. He showed up with just one other guy and a small truck. I suggested that he needed a bigger truck and another pair of hands. Needless to say it took 13 hours and three trips. He was completely unprepared for a move and became agitated throughout the day, even leaving his helper behind. He charged me for 13 hours.
I called two companies in Baldwin Mel moving and 4 Life movers. Both had great reviews but 4 life movers had a cheaper price and and extra mover so I went with them. I had already booked Mel moving but called them within minutes of booking to cancel. It turns out 4 lifers contracts work out to Mel moving company and one of the 2 movers from Mel moving must have been the man I spoke with on the phone.
Sorry for your experience but we have never done any business with you before you must have gotten the companies mixed up. ALSO can you provide the Paperwork that you paid Mel Moving and delivery services bc we dont have anything. This is a … More
I would not recommend. Mel personally reviewed my entire house when providing an estimate. Three floors and a garage. I asked him several times if he had large trucks to handle the job. He said yes and showed up with a 28 foot truck. …
Thank you for your review Cynthia! We are delighted to hear that we were able to assist you with your moving needs. Your feedback is truly appreciated.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 44%
- Worked hard and fast7 · 39%
- Turned up when they said5 · 28%
- Careful with belongings3 · 17%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Mel Moving And Delivery Services. A review can mention more than one thing.
In their own words
Jason, rashawn and Junior were fast and efficient they are Really nice guys, hardworking, professional. They helped make a stressful process go very smoothly. They were on time and the Price was great. I would highly recommend them for any residential or commercial Moves.
We Appreciate your review, I'm also glad our team was able to make your MOVE Stress-Free. Don't hesitate to give us a call in the future. [phone removed] or [phone removed].
I recently used Mel’s Moving and Deliver Services for a last minute move that was needed. They were able to provide me with immediate service at a very affordable rate. The customer service was exceptional, as they kept me updated …
Thank you janelle for your awesome review! We are delighted to hear that we were able to assist you with your moving needs. Your feedback is truly appreciated. If you have any friends or family members who are in need of moving services, please don't hesitate to recommend us.
Mel and the guys are great!!! Moved me from Manhattan to Baltimore short notice, very professional and accommodating! Nothing Damaged and even assembled things they didn't take apart!!! Highly recommended
We are glad that you were happy with our service sawmillbandit . We pride ourselves on making your move as comfortable as possible, so now all you have to do is enjoy your new home. we all forward on working with you in the future. Don't hesitate to share your experience with a friend.
Mel and his guys moved me & my family from Staten Island, to White Plains! Not one issue, everything went beautifully, the guys were very professional! Even mounted my TVS for a great price
We are glad that you were happy with our service Lily burgers . We pride ourselves on making your move as comfortable as possible, so now all you have to do is enjoy your new home. we all forward on working with you in the future. Don't hesitate to share your experience with a friend.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff10
- efficient move4
- short notice move3
- quick movers3
- helpful movers3
- junk removal3
- residential moves2
- office moving2
- furniture removal2
- fair estimate2