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Milvus Moving [Boston movers] [Boston to New York movers]

Mover in Waltham, Massachusetts

Google rating

4.8

Ratings counted

91

Are 1 or 2 star

2.2%Around typical

The rating breakdown

2 of the 91 ratings in Google’s published star breakdown for Milvus Moving [Boston movers] [Boston to New York movers] are one or two star.

Against other movers in Waltham

This company2.2%
Typical mover in Waltham1.5%

About the same as the middle of the 11 movers in Waltham we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
8391.2%
4 star
66.6%
3 star
00%
2 star
00%
1 star
22.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Milvus Moving [Boston movers] [Boston to New York movers] at 2.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Milvus Moving [Boston movers] [Boston to New York movers], counted by matching the words they used.

  • Late, delayed or a no-show1 · 50%
  • Stopped responding1 · 50%

Counted across the 2 one and two star reviews we have read for Milvus Moving [Boston movers] [Boston to New York movers]. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewAmanda C.5 years ago
I hired Milvus Moving to help me moving 5 pieces of furniture same-day from an apartment in NY with strict moving rules to my MA house. The day before the move, they called me to inform me that they had scheduled another move the morning before mine but not to worry - they would at most be "an hour late" from the 12-2pm window quoted. The day of the move - I called to check in to see if things were progressing with the other move... no response.
1-star Google reviewGrace L.Edited 5 years ago
NO SHOW!!! UNACCEPTABLE!!! We’ve scheduled a move at 8am Sunday and the movers didn’t show up at all! And no one answered the phone, no one replied to urgent voicemails, no one replied to emails, simply no way to contact them at all. We have to re-arrange everything. Very disappointed!!!

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast8 · 32%
  • Professional and courteous8 · 32%
  • Turned up when they said6 · 24%
  • Careful with belongings6 · 24%
  • Price matched the quote1 · 4%

Counted across the 25 four and five star reviews we have read for Milvus Moving [Boston movers] [Boston to New York movers]. A review can mention more than one thing.

In their own words

5-star Google reviewWillie F.4 months ago
From the very first phone call to the last box unloaded, Milvus Moving exceeded my expectations with their professionalism and attention to detail. I moved from Quincy to Somerville, and not a single item was scratched or damaged. The team was courteous, efficient, and clearly very experienced, handling everything with care and precision. I highly recommend Milvus Moving to anyone planning a local move—they truly make the process stress-free and seamless.
5-star Google reviewLucie K.3 years ago
I am a huge fan of Milvus Moving. They offer a variety of options and the customer service is top notch. I thought their pricing was a little high at first, but then I did the math and it turns out they are cheaper than any other company I found. They showed up on time and made sure everything was handled with care!
5-star Google reviewGeorge E.3 years ago
Milvus Moving is a fantastic moving company. They were the best option for me, but I know that there are many people out there who can't afford them. Their prices are on the higher end, but for all of their services, you get what you pay for. They wrapped all of my furniture before they transported it and made sure to take care of each piece. I had my piano delivered to me as well and they handled
4-star Google reviewJay H.5 years ago
We live on the third floor in the building without an elevator. And many companies refused to take my order as they could not provide enough movers. But this service immediately told us that the loading would not be a problem for them. And they confirmed it in practice. Four guys coped with the loading in no time. I liked how the work was organized. Many thanks for the high-quality services.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • small truck19
  • relocation8
  • small furniture moving6
  • friendly movers6
  • efficient movers4
  • delays3
  • turnkey solution2
  • mask and glove usage2
  • hourly rate2
  • no extra costs2

What the company says about itself

Taken from Milvus Moving [Boston movers] [Boston to New York movers]’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is licensedsays on their website
    Show the text this came from

    “…you don’t need. We are a fully licensed and insured Boston, MA moving company,”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…that fits your needs. Request Your Free Quote Our Seamless Moving Process At Milvus M”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…need. We are a fully licensed and insured Boston, MA moving company, and our team”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire Milvus Moving [Boston movers] [Boston to New York movers]

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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