Mini-Entrepôt Drummond
Self-storage facility in Drummondville, Quebec
Its address is in Saint-Nicéphore, Quebec. It appears here because Google returns it for Drummondville.
Google rating
4.9
Ratings counted
203
Are 1 or 2 star
3.0%Around typical
The rating breakdown
6 of the 203 ratings in Google’s published star breakdown for Mini-Entrepôt Drummond are one or two star.
Against other listings in Drummondville
About the same as the middle of the 16 listings in Drummondville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 193 | 95.1% | |
| 4 star | 3 | 1.5% | |
| 3 star | 1 | 0.5% | |
| 2 star | 1 | 0.5% | |
| 1 star | 5 | 2.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Mini-Entrepôt Drummond at 3.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Mini-Entrepôt Drummond, counted by matching the words they used.
- Damage to belongings1 · 20%
- Crew conduct1 · 20%
Counted across the 5 one and two star reviews we have read for Mini-Entrepôt Drummond. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Extremely arrogant service! From beginning to end! The very aggressive owner charged me $150 for 2 hours for being an hour late. He cut my lock and rammed his truck into my vehicle to block my path, and became aggressive when I told him I wouldn't accept his $150 charge. Wow, I've been in business for 35 years and I've never treated a customer like that!
Dear Type 2 Tenant, If you're wondering why I'm referring to you as such, it's explained on page 1 of your terms of service. So, I'm going to take advantage of this excellent Google review to set the record straight, while also recalling your exact words: "I don't give a damn about your emails, I…
How to put it politely; the owner is a real crook and has absolutely no diplomacy! I got ripped off, it ended up costing 3 times the price of another warehouse.
What do you call a customer who leaves a bad review 12 months after using our facilities? A frustrated customer! The kind of frustrated customer who sends her father to our offices to threaten us with the police and ends up having to borrow money from her grandfather to pay the outstanding balance…
I had no problems during the rental period or even when taking possession of the storage unit. However, I am not happy that a $100 deposit is required immediately upon non-renewal, under threat of having my belongings thrown out onto the …
As I state in my terms of service, I have two types of clients. I have Type 1 clients who are responsible and respect the space and the system that my eight years of experience in the field have allowed me to develop.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast5 · 36%
- Price matched the quote2 · 14%
- Professional and courteous2 · 14%
- Kept in touch1 · 7%
Counted across the 14 four and five star reviews we have read for Mini-Entrepôt Drummond. A review can mention more than one thing.
In their own words
The site is very clean and well-maintained. The owners are very responsive, answering phone calls and emails quickly, which is very reassuring. The access and management guidelines are clear, concise, and precise. If you're not meticulous yourself, you won't appreciate their rigor... The security systems are modern and inspire confidence in leaving your belongings in storage.
Thank you, Laura, for sharing your opinion about our company. The consistency and dedication we put into maintaining our top-notch reputation … More
The place is always very clean, and the owners are friendly. The price is fair, and the booking process is quick and easy. I had used their services before, and when I needed them again, I knew I would be satisfied.
We're so glad to be your #1 choice for storage! Thank you, and it's always a pleasure doing business with you ☺️
Excellent service; their system is precise and very logical for those who know how to use theirs. The units are very clean, easily accessible, and secure. Good price, nice storage space.
Thank you for your constructive and insightful feedback about our company. Serving you as a valued customer and tenant has been a pleasure. 🤗😬 …
Excellent service! Their organization is clear, efficient, and well-designed for those who understand how it works. The units are spotless, easily accessible, and very secure. The prices are competitive, and the location is perfect for worry-free storage.
We work hard to provide this kind of positive experience for our customers. Thank you for taking the time to share your experience with us. We enjoyed serving you! 😊
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- landlord23
- security system11
- clean premises11
- clean warehouse7
- quick response5
- well-maintained3
- heated floor3
- impeccable units3
- clear procedures2
- all-time access2
What the company says about itself
Taken from Mini-Entrepôt Drummond’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…très abordables. Accès 24/7 dans un local chauffé et acc&egr”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- facebook.comsocial