Monsoon Valley Moving Company
Google rating
4.9
Ratings counted
75
Are 1 or 2 star
2.7%Around typical
The rating breakdown
2 of the 75 ratings in Google’s published star breakdown for Monsoon Valley Moving Company are one or two star.
Against other listings in Surprise
1.3 percentage points higher than the middle of the 4 listings in Surprise we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 73 | 97.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 2.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Monsoon Valley Moving Company at 2.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Monsoon Valley Moving Company, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Monsoon Valley Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Can’t believe the carelessness. Lack of knowledge as far as packing and moving furniture. So many things were ruined and yet, Josh did not take any responsibility for any of it.
Absolutely false and very disappointing. We have videos and pictures for documentation. Thank you everyone
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast11 · 55%
- Professional and courteous9 · 45%
- Kept in touch2 · 10%
- Careful with belongings1 · 5%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Monsoon Valley Moving Company. A review can mention more than one thing.
In their own words
I highly recommend Monsoon Valley Moving! The team was friendly, helpful, and very efficient from start to finish. They worked quickly while staying organized and coordinated, which made the whole process smooth and stress-free. It’s clear they work well together and take pride in what they do. On top of that, they were honest and reliable, something that really matters when trusting a moving company. I would absolutely use them again!
Monsoon Valley did an awesome job moving a hot tub for me. They were very careful and treated it like it was their own. I had multiple other companies scheduled to move it before them and they were a no show, but Monsoon Valley showed up and got the job done. I would highly recommend them for any of your moving needs.
These guys are the real deal! Jos is very communicative and made some tight schedule changes just to make my wove work. These guys were grinding in the Arizona heat and deserve the praise. Awesome service. Will be calling them again for my next move.
I highly recommend hiring Monsoon Valley! I had a great experience — my moving date changed a couple of times, but Josh was very flexible and worked with my schedule, even at the last minute. If you want a smooth, stress-free move, hire them! They’re great, especially Josh. Excellent communication, fast responses, friendly service, and they make moving so much easier
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff12
- reasonable pricing8
- helpful team4
- helpful movers3
- smooth process3
- polite movers2
- trustworthy staff2
- short notice2
- smooth move2
- respectful of furniture2
What the company says about itself
Taken from Monsoon Valley Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…commercial packing services that are fully insured. In addition, we can even provide the b”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…to Make Your Move? Contact Us for a Free Quote on Our Services and Experience a Hassle”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial