Morris Moving and Storage LLC
Moving and storage service at listing 2 in Spring, Texas
Google rating
4.8
Ratings counted
196
Are 1 or 2 star
5.6%Around typical
Google carries other listings under this name in Spring. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing (1), the other listing (2).
The rating breakdown
11 of the 196 ratings in Google’s published star breakdown for Morris Moving and Storage LLC are one or two star.
Against other movers in Spring
3.3 percentage points higher than the middle of the 20 movers in Spring we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 182 | 92.9% | |
| 4 star | 2 | 1.0% | |
| 3 star | 1 | 0.5% | |
| 2 star | 2 | 1.0% | |
| 1 star | 9 | 4.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Morris Moving and Storage LLC at 5.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Morris Moving and Storage LLC, counted by matching the words they used.
- Damage to belongings4 · 40%
- Crew conduct4 · 40%
- Late, delayed or a no-show2 · 20%
Counted across the 10 one and two star reviews we have read for Morris Moving and Storage LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Avoid this company at all costs! My wife and I were using Morris Moving and Storage for packing and loading services. I scheduled the services well in advance and even called the night before to confirm. The day of the packing and loading, two guys showed up (3 hours late) with no packing supplies and only two dollies to load. They were confused when I asked them where the packing supplies were and we had to call their boss to confirm that I was scheduled for both packing and loading.
Absolutely awful experience with this company. Unresponsive and took advantage of my father who is a disabled veteran. The short story is they charged us $960 for 3 hours of work, when we actually paid for 5. We had booked through hire a helper (which we will NEVER DO AGAIN). My Dad had a traumatic brain injury from the service, which has led to a terminal illness, and this move was very stressful for us. He underestimated the size of the truck needed due to his condition.
THE WORST EXPERIENCE EVER! These people were hired to help the new neighbor next door move in and they shattered my entire front entrance window during their moving process. Because they shattered my window on a weekend and because it happened late in the afternoon my apartment complex cannot come to fix the window that THEY BROKE until Monday.
I would have liked to give 5 stars as the guys were seemingly great. But now that things have settled I see there is quite a bit of damage to my walls, stairs and furniture. I know a little bit is to be expected but there was some furniture damage that cannot be fixed and they lost a caster (said it was in the front of their truck) to a rolling piece of furniture that now I cannot use. Also several 2nd floor boxes were left on the first which are to heavy for me to move.
I scheduled a move with this company and they sent 2 movers with a truck that was not big enough to move a full 2 bedroom townhome. They were on time which was great but the time it took to load the truck was not done efficiently. $600 later a lot of my furniture remained and I had to end up helping in the end just so I wouldn’t be charged more money. Then to top it off they damaged the foot of my dresser and did not say a thing.
Hi Shellyann You reserved a 16’ truck and 2 movers for 2 hours. Your expectations for moving a 2 bedroom townhome loading and unloading wasn’t realistic. You requested a truck that has a capacity of 660 cubic feet of space. We sent a truck with 765 cubic feet of capacity.
"F" rating on the better business bureau says it all, and its absolutely well-deserved. The BBB website shows their license was revoked by the DMV. If you want your stuff impounded while they drive around without a license, definitely use this company! Also, priced way higher than any other moving company, which is insane considering how poorly they treat their customers. Shady company with terrible customer service, won't think twice about ripping you off the first chance they get.
Not sure who you are but the license number on the BBB website is incorrect. If you were a real customer you would know how to look up our actual license information. So I take it your the same person that left the last negative fake review.
I had the helpers come in and unload boxes and move a bed to another room I stepped away for a second and something of mine was taken. There was nobody in the house but the two movers and I. $45 were given to each of them which they obviously do not deserve they went through our stuff and I am very upset and disappointed with this company. The owner was called and was honestly clueless as to who he hired.
Why don’t they have 0 stars ? No show no call . Would never answer the phone . How can this company stay in business ? Cost me a lot of money getting someone at the last minute . Beware ! Shady Crooks
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous73 · 44%
- Worked hard and fast68 · 41%
- Turned up when they said29 · 17%
- Careful with belongings21 · 13%
- Kept in touch7 · 4%
- Price matched the quote6 · 4%
Counted across the 167 four and five star reviews we have read for Morris Moving and Storage LLC. A review can mention more than one thing.
In their own words
Wanya and marq were my movers I had a great experience with this moving company! The team was professional, on time, and handled all of my belongings with care. They worked quickly but were still very careful with my furniture and tvs . Moving can be stressful, but they made the process smooth and easy. I would definitely recommend them to anyone looking for reliable movers!
Exceptional service and affordable price. I used Morris Movers as packers and movers to move across the country from from Texas to Pennsylvania. The team were brilliant, super friendly, and very responsive. I highly recommend anyone to use Morris Movers to move anywhere. We got multiple quotes from other companies that were price gouging us and trying to overcharge us for a lot of things. The quote we got from Morris Movers was extremely competitive and there were no hidden costs.
Great, positive staff! This is a third party company that was hired through my property management company so I had no clue what to expect. My scheduled move was for a Saturday at 8am. Of course, it ended up being the one day of the week that it had to be raining. This was a time sensitive job so rescheduling was not an option for me. Joshua and his partner (I feel horrible that I can't currently remember the other gentleman's name) arrived 15 minutes early. They definitely had their work cut out for them.
Dear Lindsay Leach, On behalf of Morris Moving and Storage LLC, I wanted to extend our heartfelt thanks for taking the time to leave such a wonderful 5-star review. Your kind words and positive feedback mean the world to us, and we are thrilled to hear that you had such a great experience with our…
I cannot give these guys enough praise. Moving really stresses me out and they took care of absolutely everything for me and I asked for 4 movers so they were fast too. The house we were clearing out was a complete wreck and they wrapped my furniture, loaded it on the truck and played Tertis getting it into a storage unit. They packed that unit so well we have room to spare when it was supposed to be the EXACT size we needed for the items.
Thank you for the review Tiffany. We are here to help if you need us again for any moving needs. www.morrismovingandstoragellc.com Local and long distance movers.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- container packing5
- short notice availability4
- small furniture moving4
- fast movers3
- flexible scheduling3
- careful packing3
- moving items up stairs2
- move scheduling2
- seamless move2
- moving boxes2
What the company says about itself
Taken from Morris Moving and Storage LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
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“…unities of Houston, Spring, and Austin. Since 2013, we have been committed to delivering e”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…h-quality, affordable packing supplies! Over 25 years of professional packing experience With”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…or need long-distance assistance, our licensed and insured movers are here to help. Ou”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…to finish. Contact us today for a free estimate and let our team of reliable , experien”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…g-distance assistance, our licensed and insured movers are here to help. Our Comprehens”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- nextdoor.comsocial
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yellowpages.comdirectory