Oakley Gateway Self Storage
Storage facility in Brentwood, California
Its address is in Oakley, California. It appears here because Google returns it for Brentwood.
Google rating
4.9
Ratings counted
531
Are 1 or 2 star
1.3%Unusually few
The rating breakdown
7 of the 531 ratings in Google’s published star breakdown for Oakley Gateway Self Storage are one or two star.
Against other listings in Brentwood
About the same as the middle of the 6 listings in Brentwood we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 510 | 96.0% | |
| 4 star | 13 | 2.4% | |
| 3 star | 1 | 0.2% | |
| 2 star | 2 | 0.4% | |
| 1 star | 5 | 0.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Oakley Gateway Self Storage at 1.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 60%
- Worked hard and fast1 · 20%
Counted across the 5 four and five star reviews we have read for Oakley Gateway Self Storage. A review can mention more than one thing.
In their own words
I had such a pleasant experience with Jason. He was professional, friendly and extremely helpful. I would definitely recommend this storage facility as it's extremely clean, well organized, very secure and VERY safe. Being a woman I didn't feel taken advantage of as far as pricing as Jason was very forthcoming and upfront with pricing. I'm very happy, pleased and satisfied with my decision to go with this storage facility.
We are honored to hear about your excellent experience with Jason! So glad he was professional and helpful. If you have any questions, please reach out at ([phone removed]. … More
Oakley Gateway is an amazing place, and I see they have good prices. Jason He has wonderful customer service and is always in the facilities, they always clean. I recommend it to everybody, and i am glad that im a customer at oakley gateway self storage.
We are overjoyed to hear about your experience with Jason and our facilities. We're glad you're part of the Oakley Gateway family! … More
I’ve had nothing but great experiences here. Jason is incredibly helpful, friendly, and just awesome! . He made the whole process easy and stress-free. I highly recommend this storage facility! I would give them 6 stars if I could!
Thank you for sharing this! Glad Jason could help make the process easy and stress-free. We truly appreciate your recommendation! If you have any questions, please reach out at ([phone removed]. Kindly, The Oakley Gateway Self Storage Team.
I can't speak on longevity since I've been moved in 1 day. But... The entire experience of me calling two days ago to urgently get a new storage room to moving my things in today, has been a breath of fresh air!! …
We're thrilled to hear that Jason provided seamless service and our security features gave you peace of mind after your difficult experience. If you have any questions, please reach out at ([phone removed]. Kindly, The Oakley Gateway Self Storage Team
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness112
- accommodating staff51
- unit size43
- clean facility34
- easy process24
- secure facility13
- security cameras7
- safe units6
- storage unit rental4
- free moving truck3
What the company says about itself
Taken from Oakley Gateway Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…without an active rental. Rates are not guaranteed until reservation is completed. Online”Raw text captured from the page, including any surrounding navigation.